Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Customer Care Agent - Palmer House Hilton

Company: Hilton

Location: Chicago, IL

Posted Aug 07, 2025

As a Customer Care Agent you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver…

Project Manager

Company: Aggreko

Location: Chicago, IL

Posted Aug 07, 2025

You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

Manager - Marketing

Company: Bally's Casino Chicago

Location: Chicago, IL

Posted Aug 07, 2025

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board. Ensure all guest problems and concerns are addressed by exceeding the…

Experienced Geotechnical Construction Laborer

Company: GeoStabilization International

Location: Chicago, IL

Posted Aug 07, 2025

More years of experience and technical expertise with the tools and technologies in drilling. A history of complying with construction crew safety principles…

Aging Program Specialist - Spanish Speaking (Exec I - SS)

Company: State of Illinois

Location: Chicago, IL

Posted Aug 07, 2025

Provides complex telephone assessment, face to face interviews, linkage to services, email responses, and correspondence following all Senior Helpline and…

Manager, Project Manager - Community Impact and Investment Market Engagement

Company: Capital One

Location: Chicago, IL

Posted Aug 07, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Clinical Pharmacist

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 07, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Sales Associate (REG FT)

Company: Warner Bros. Discovery

Location: Chicago, IL

Posted Aug 07, 2025

This role primarily engages with our guests by providing excellent service and addressing their needs to enhance their shopping experience.

Sales Associate

Company: The LaSalle Network

Location: Addison, IL

Posted Aug 07, 2025

Follow up on previous sales quotes, new leads, completed purchase orders and sales calls. Ability to interpret blueprints, drawings, and diagrams.

HVAC Installer

Company: Goodberlet Home Services

Location: Oakbrook Terrace, IL

Posted Aug 07, 2025

Valid driver's license with the ability to operate a van for transportation to job sites. Strong troubleshooting skills related to equipment repair and…

Construction Site Plumber

Company: REI Plumbing & Construction INC

Location: Chicago, IL

Posted Aug 07, 2025

Reliable transportation and a valid driver’s license. Coordinate with project managers, contractors, and team members on job sites.

Electrician Instructor

Company: Lincoln Tech

Location: Melrose Park, IL

Posted Aug 07, 2025

Facilitate and Deliver Curriculum: Effectively teach the Lincoln Tech accredited course curriculum, ensuring a thorough understanding of electrical systems.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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