Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Customer Service Representative - Hybrid Role

Company: Blommer Chocolate Company

Location: Chicago, IL

Posted Aug 05, 2025

Respond timely and professionally to our customers by telephone, e-mail or in person to answer inquiries, manage orders, or make adjustments to existing orders.

Overnight Airport Security Guard

Company: KH Security Inc.

Location: Chicago, IL

Posted Aug 05, 2025

*Must have a valid Perc Card and 20 hours training certificate*. KH Security Inc. provides best in class security services for businesses and industries around…

Regional Marketing Specialist

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 04, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

HR Data Analyst, North America

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 05, 2025

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with…

Marketing Analytics Manager

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor’s degree in marketing, business, statistics, or a related field; Master’s preferred. Our Talent Acquisition Team will be happy to answer any questions…

E-Commerce Sales Representative

Company: Amerisun Inc

Location: Itasca, IL

Posted Aug 04, 2025

In this role, you will be pivotal in driving our online sales strategy and enhancing our brand presence across various e-commerce platforms.

Cannabis Security Officer-North Riverside

Company: P4 Security Solutions

Location: North Riverside, IL

Posted Aug 04, 2025

Contacting appropriate individuals (site supervisors, field management, etc). Must have a valid PERC (Permanent Employee Registration Card).

Customer Engineer III, Applied AI, Public Sector

Company: Google

Location: Chicago, IL

Posted Aug 05, 2025

Master's degree in Computer Science, Engineering, Mathematics, or a technical field. Identify and qualify business opportunities and key customer technical…

Part-Time Flex Officer

Company: Securitas

Location: Franklin Park, IL

Posted Aug 04, 2025

Valid driver's License and clear driving history. Provide high level of customer service to clients, employees, and guests. Prior security experience a plus.

Customer Service Representative - 5NE Surgical Services (Evenings)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 04, 2025

Under general supervision, performs complex customer service functions, day to day document verification and revision, automated and manual/electronic data…

State-Certified HVAC Contractor/Installer (Manual J Expert)

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 05, 2025

*Valid driver’s license* with a clean driving record. *State-approved HVAC certification/license.*. We are seeking a highly skilled and state-certified HVAC…

Trade Specialist I (Construction, Renovations, Plumbing, Electrical)

Company: Lessen

Location: Chicago, IL

Posted Aug 05, 2025

4+ years of experience in relevant field. Demonstrable experience of solving highly complex trade related technical issues. SME in a specific relevant trade.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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