Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

HVAC Service Tech

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Diagnose, troubleshoot, and repair HVAC systems, including forced air and…

General Manager

Company: Machine Hospitality Group

Location: Chicago, IL

Posted Aug 04, 2025

Ensure that the bars comply with relevant state and federal guidelines. Handle all guest service issues in an immediate and professional manner.

Doorman

Company: Edgewater Beach Apartments

Location: Chicago, IL

Posted Aug 04, 2025

The Doorman is the first point of contact for residents, guests, visitors, and plays a crucial role in creating a welcoming and secure environment.

Restaurant Chef - Nordstrom Cafe - Old Orchard

Company: Nordstrom Inc

Location: Skokie, IL

Posted Aug 04, 2025

A food handler’s card where required by local and state regulations. Train, motivate and develop the kitchen staff while also focusing on the business goals of…

Senior Manager - Segment Communications

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 04, 2025

7+ years of experience in communications, marketing, or related field. Proficiency in content management systems, analytics tools, and multimedia platforms.

Security Supervisor

Company: P4 Security Solutions

Location: Rogers Park, IL

Posted Aug 04, 2025

Customer service and front desk reception. The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium…

Consumer Promotions Senior Analyst

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 04, 2025

While technical proficiency is essential—particularly in Power BI—you’ll also need to be a clear communicator who can distill complex data into accessible…

Plumber - Residential

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Ability to troubleshoot, repair, and collect payment.

Automation Support Engineer

Company: Retiina

Location: Forest Park, IL

Posted Aug 04, 2025

Repair and maintain systems in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment,…

Independent Contractor Roofer

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 04, 2025

The ideal candidates will have extensive experience in installing metal, shingle, and various other roofing materials, along with an OSHA 30 certification.

Contact Center Rep I

Company: Advocate Aurora Health

Location: Oak Brook, IL

Posted Aug 04, 2025

Major Responsibilities: Customer Care and Service Excellence 1)Promptly answers all incoming calls and other contact methods with the standard professional…

Retail Sales Associate, Evergreen Plaza - Flex

Company: Macy’s

Location: Evergreen Park, IL

Posted Aug 04, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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