Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Information Technology Specialist (APPSW) - ADL (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 07, 2024

The job posting is for a Senior IT Specialist role, requiring collaboration with program offices on technical tasks such as designing, developing, testing, and implementing systems. Responsibilities include analyzing IT requirements, researching technologies, conducting studies, managing software projects, and minor contract management. The role demands specialized experience, with Grade 13 requiring experience in planning and managing IT projects, and Grade 14 needing additional experience in evaluating business needs and leading IT projects. KSAs include technical competence, IT program management, attention to detail, customer service, oral communication, and problem-solving. The position is eligible for occasional telework and may involve travel, with a government-issued travel card required. It's part of the FHWA's Alternative Duty Location (ADL) Program, allowing application in any approved ADL location. No education requirement exists, and a comprehensive benefits package is offered.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 07, 2024

This job announcement is for a position in the IT Directorate of the Defense Finance and Accounting Service (DFAS). The role requires IT-related experience and specialized experience in programming with mainframe COBOL, JCL, CICS, Endevor, and ServiceNow. Additional requirements include U.S. citizenship, successful completion of E-Verify, and a favorable suitability review for a security clearance. The position offers comprehensive benefits, including health insurance, retirement benefits, and paid time off. It is exempt from the Fair Labor Standards Act and is covered by a bargaining unit.

IT Specialist

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening in the Chief Technology Office (CTO)/ Product Engineering Service (PES)/ Software Product Management (SPM) of the Department of Veterans Affairs (VA), Office of Information and Technology (OIT). The role involves implementing information technologies aligned with the VA's business strategies. The job requires U.S. citizenship, selective service registration for males born after 12/31/1959, and completion of an online assessment and USAHire Assessment. Applicants must meet time-in-grade requirements, have relevant IT experience, and specialized experience in project or program management. Two years of experience with enterprise level product replacement and leadership in using new technology approaches are also required. The position offers a comprehensive benefits package.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 06, 2024

This text describes County Program Analyst positions with various locations. Applicants must be US Citizens or Nationals, have a high school diploma or GED, and be 18 or older. They must also pass a background check, E-Verify, and complete a probationary period. Qualifications include education or experience in agricultural operations, management, or related office functions. The position may be eligible for telework and flexible schedules. It's a Title 7, Non-Federal, Non-Civil Service position with a comprehensive benefits package.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Dec 07, 2024

The Department of the Interior is dedicated to preserving natural resources and supporting communities, including Native American, Alaska Native, and affiliated Islander communities. The job posting outlines requirements such as U.S. citizenship, background investigation, direct deposit, and specific qualifications for GS-05 and GS-06 grade levels. These qualifications include specialized experience or education, with detailed descriptions of required skills. Additional notes cover foreign education, privacy, conflict of interest, E-Verify, and background checks.

Contract Specialist

Company: General Services Administration - Office of Strategic Communication

Location: GSA - US Locations

Posted Dec 07, 2024

The job posting is for a Contract Specialist position within the Federal Acquisition Service (FAS), Assisted Acquisition Services (AAS) organization. The role involves supporting pre-award and post-award functions. The position offers a comprehensive benefits package including health insurance, life insurance, sick leave, vacation time, a Thrift Savings Plan, flexible work schedules, and training opportunities. Qualifications include US citizenship, completion of a background investigation, and specific contracting experience or education. The starting salary is at the Step 1 of the GS-13 grade, with a salary range starting at $103,409 per year. GSA is committed to diversity, equity, inclusion, and accessibility.

Medical Support Assistant (Scheduler)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 06, 2024

The Medical Support Assistant role involves interpreting and verifying provider orders according to VHA national scheduling guidelines. U.S. citizenship is required, and proficiency in English is mandatory. A probationary period and background check are part of the employment process. Vaccination against COVID-19 and seasonal influenza is mandatory. Qualifications include six months of relevant experience or education, with grade determinations based on experience or education. The full performance level is GS-5, with promotion potential upon meeting all requirements.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Dec 07, 2024

The Department of the Interior is dedicated to preserving the nation's natural resources and supporting communities, including Native American, Alaska Native, and affiliated Islander communities. The role requires U.S. citizenship, a background check, direct deposit for payments, and submission of all required documents. Qualifications include meeting minimum requirements for GS-5 or GS-06, with specialized experience in mail sorting, electronic and paper filing, and basic computer software skills. A current driver's license is necessary, and the incumbent must be able to travel to remote locations. The position is subject to a preliminary background check and participation in E-Verify.

LEAD IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 07, 2024

This job announcement is for a position in the IT Directorate, Enterprise Services, Mission Support, Collaboration Services, ZTAID. The role involves leading a team to support customer needs using various web conferencing tools and collaborative platforms. The position requires IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience in supporting large virtual and hybrid events. New employees will undergo E-Verify and a favorable suitability review for a security clearance. The role offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 06, 2024

This text describes a County Program Analyst position with various locations, requiring US citizenship or nationality, and completion of a background investigation. Qualifications include a high school diploma or GED, age requirement, and specific work experience or education levels. The role involves analyzing problems, gathering data, and communicating effectively. Veterans' preference does not apply, and relocation expenses are not authorized. The position is a Title 7, Non-Federal, Non-Civil Service position, offering a comprehensive benefits package.

Client Planning Manager

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Dec 07, 2024

The job posting is for a Client Planning Manager position in the Public Buildings Service (PBS), Real Estate Division (RED), Customer Engagement and Planning Management Branch. The role involves ensuring comprehensive client support, developing relationships to assist customers in achieving their business objectives, and managing strategic account relationships related to workspace/real estate needs. Qualifications include at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service. The position offers a comprehensive benefits package including health insurance, life insurance, sick leave, vacation time, a Thrift Savings Plan, flexible work schedules, and more.

IT Cybersecurity Specialist ( System Administration)-Direct Hire

Company: Department of Justice - Office of the Inspector General

Location: Multiple Locations

Posted Dec 07, 2024

The Office of the Inspector General in the Department of Justice is highly regarded as one of the best places to work and a premier inspector general office in the federal government. They are seeking a motivated professional with customer service experience to support their mission of promoting integrity, efficiency, and accountability. The position requires U.S. citizenship, security clearance, Selective Service registration (if applicable), drug screening, and meeting all qualification requirements. Direct hire authority is used for this position, with specialized experience required for GS-13 and GS-14 levels. No education substitution is permitted for this job.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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