Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Reimbursable Billing Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a Reimbursable Billing Technician position in the Veterans Health Administration (VHA) Office of Finance's Revenue Operations. The role is aligned with a Consolidated Patient Account Center (CPAC) and serves as the principal financial advisor to the Under Secretary for Health (USH). The position requires U.S. citizenship, completion of an online assessment, and potential probationary period. Specialized experience is needed, with examples including customer service, patient education, and billing-related activities. No education qualification is required. The job offers a comprehensive benefits package and special employment considerations for persons with disabilities and disabled veterans.

IT PROGRAM MANAGER (PLCYPLN)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 11, 2024

This position is part of the Defense Human Resources Activity, focusing on enterprise Information Technology goals and objectives. The incumbent will be responsible for developing policies, plans, and evaluating IT goals. Requirements include U.S. citizenship, occasional travel, and a Non-Critical Sensitive Security Clearance. Qualifications include one year of specialized experience in reviewing laws, leading IT improvements, and conducting program evaluations. Education substitution is not allowed for this grade level.

Medical Reimbursement Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a Medical Reimbursement Technician position within the Business Office of the West Consolidated Patient Account Center (CPAC) under the Chief Operating Officer (COO). The role involves handling medical billings and collections, with duty locations in Lebanon, PA, Leavenworth, KS, and Ashville, NC. The position requires U.S. citizenship, selective service registration for males born after 12/31/1959, and potential probationary period. A background/security investigation is required, and participation in influenza and COVID-19 vaccination programs is mandatory. Qualifications include specialized experience or education at the GS-5 level, and one year of specialized experience or education at the GS-6 level. The role involves customer service, decision making, managing and organizing information, self-management, and technical competence. The work may require some physical effort, but there are no special physical demands. The job opportunity announcement may be used to fill additional vacancies.

IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 11, 2024

This position is part of the Defense Human Resources Activity, focusing on enterprise Information Technology goals and objectives. The incumbent will be responsible for developing policies, plans, and evaluating IT goals. Requirements include U.S. citizenship, occasional travel, full-time work schedule, and obtaining a Non-Critical Sensitive Security Clearance. Qualifications include experience with Oracle Human Capital Management (HCM) Cloud, IT principles, full software development lifecycle, and problem-solving tasks. The position offers flexible work arrangements and a comprehensive benefits package.

Information Technology Specialist (Cloud)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a position requiring extensive knowledge in Cloud capabilities, service provider offerings, migration strategies, and viability assessments. The ideal candidate must maintain relevant Cloud certifications. Key requirements include U.S. citizenship, successful completion of a background investigation, Selective Service registration, and the ability to obtain and maintain a Government credit card. The position demands IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. The role is eligible for federal benefits and requires a one-year probationary period.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role involves attention to detail, customer service, oral communication, and problem-solving skills.

Director, Office of Technical Services

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Jun 11, 2024

The Director of the Office of Technical Services provides executive level oversight and leadership for advancing and implementing the Agency's technology deployment functions. This includes technical assistance, innovation partnerships, training and education programs for transportation professionals, and maintaining FHWA's professional disciplines. The role requires U.S. citizenship, online application submission by the closing date, and provision of all required documents. The position may be eligible for telework. The candidate must have significant supervisory, managerial, or professional experience, demonstrating evidence of managing programs or organizations of significant scope and complexity. The candidate must also meet the mandatory Technical Qualifications and Managerial Executive Core Qualifications, including leading change, leading people, results-driven, business acumen, and building coalitions.

INVESTIGATOR (SPECIAL AGENT)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Jun 11, 2024

The Defense Counterintelligence and Security Agency (DCSA) Background Investigations Directorate is seeking a trustworthy, inquisitive individual for the role of Investigator. The position involves conducting background investigations with a focus on quality and timeliness. This is a developmental role with the opportunity to enter the federal government. The ideal candidate must be a US citizen, registered for Selective Service, and have specialized experience in conducting personnel background research/inquiries, reviewing personnel forms and reports, and reviewing technical documents. The incumbent will be a remote worker and must successfully complete the Federal Background Investigator Training Program (FBITP) training course.

Community Program Specialist

Company: Department of Agriculture - Agriculture, Rural Development

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a position in the US government, requiring a key member of the State Director's staff to encourage community and economic development practices. The position may be eligible for hiring incentives and has specific requirements and qualifications.

Information Technology Specialist (PLCYPLN)

Company: Department of the Army - U.S. Army Cyber Command

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a DOD Cyber Excepted Service (CES) position in Alaska, either at Fort Wainwright or Fort Richardson. The role requires a Secret security clearance and an Information Assurance certification within 6 months. Qualifications include one year of specialized experience in IT, or a Ph.D. in a related field. The position is mission-essential and requires completion of appropriate training within 6 months.

Advanced Medical Support Assistant (MSA)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for an Advanced Medical Support Assistant (AMSA) position in the VA Healthcare System serving Ohio, Indiana, and Michigan. The AMSA will provide specialized administrative support in an interdisciplinary coordinated care delivery model. Requirements include U.S. citizenship, proficiency in English, and passing a background/security investigation. The ideal candidate should have experience in clerical, office, or customer service work, or equivalent education. They must demonstrate skills in collaboration, communication, prioritization, and knowledge of healthcare processes and policies. The role involves working with various medical clinicians and ensuring compliance with established processes and regulations.

GUEST SERVICES REPRESENTATIVES

Company: Department of the Air Force - Headquarters, Air Force Reserve Command

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a regular full-time position at the North Country Lodge on Minneapolis-St Paul Air Reserve Base, Minnesota. The position requires working irregular schedules, including weekends and holidays, and has specific requirements for background investigation, age, and experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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