Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Information Technology Specialist (Systems Administration/Customer Support)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 11, 2024

This announcement details the requirements and qualifications for a Direct Hire Authority position at the IRS. The role involves Information Technology (IT) related experience, with specific competencies in Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The position is eligible for telework, but requires meeting certain criteria. Applicants must be U.S. Citizens, undergo a background investigation, and pass a drug test. The role offers a comprehensive benefits package and a 1-year probationary period. The salary range varies based on the selected duty location.

Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jun 11, 2024

The text describes a job opening for a call center and case processing agent in a FEMA Recovery Support Center. The ideal candidate should be proficient with technology and have experience in data entry. The position requires a background investigation for Public Trust/Moderate Risk, U.S. citizenship, ability to obtain a government travel card, and selective service registration for males born after 12/31/59. Qualifications include one year of specialized experience equivalent to at least the GS-04 level in the Federal government, or a bachelor's degree, or a combination of education and experience. The position offers a comprehensive benefits package and may require travel.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a Medical Support Assistant (MSA) position in the Health Administration Service (HAS) within the San Diego VA Healthcare System. The role involves administrative tasks in Outpatient Specialty Clinics and CBOCs. Requirements include U.S. citizenship, English proficiency, and passing a probationary period and background check. Qualifications vary by grade level, with GS-04 requiring one year of specialized experience and GS-5 requiring one year of experience equivalent to GS-4. Duties include interacting with patients and healthcare team members, using office automation equipment, and scheduling appointments. The position is in the Excepted Service and does not confer competitive status. Full-time employees earn annual leave based on years of service. The position requires COVID-19 vaccination.

IT Specialist (Systems Administration)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a position in the National Marine Fisheries Services (NMFS) Alaska Regional Office, with vacancies in Juneau or Anchorage. The position is under vacancy number NMFS AKRO-24-12428775-ST and is open to Status Candidates. Applicants must apply to both announcements if they want to be considered for both. The position will be filled under the DOC Alternative Personnel System (CAPS), equivalent to GS-11/12. A one-year probationary period may be required, and relocation expenses are not authorized. Applicants must be U.S. Citizens, suitable for Federal employment, and may be subject to a background investigation. Specialized experience is required, including assisting with IT hardware/software systems, supporting IT projects, implementing DevSecOps best practices, and performing tasks associated with Cloud Platforms. Education and experience can be substituted for specialized experience. The position will be open for 45 days, from June 7th to July 22nd, 2024.

Information Technology Specialist

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 11, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including citizenship, background checks, and IT-related experience. The job does not require federal experience and offers a comprehensive benefits package. The position is subject to a probationary period and requires a high-risk security clearance.

Information Technology Specialist (IT Strategy Lead) (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Jun 11, 2024

This position is for a NASA IT Strategy Lead in the Office of the Chief Information Officer (OCIO), Strategy and Architecture Office. The role involves collaborating with stakeholders to define business requirements, develop IT strategic goals, and create the Agency IT Strategic Plan. The ideal candidate should have specialized experience in coordinating with stakeholders, establishing relationships, and using data-driven metrics. They must also demonstrate competencies in attention to detail, customer service, oral communication, and problem-solving.

Chief Operating Officer for Water Resources

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Jun 11, 2024

The Department of the Interior's SES position is a Category-3 role with a minimum pay of $191,900. Telework may be approved, and veterans preference does not apply. Requirements include U.S. citizenship, a background/suitability investigation, a 1-year probationary period, and public financial disclosure. A background investigation with a Top Secret clearance is required. The position involves leading change, leading people, delivering results, managing resources, and building coalitions. Applicants must meet education requirements for Natural Resources Management, Physical Science, or Hydrology series. Federal employees must provide recent performance appraisals and SF-50 forms. The position requires drug screening and a successful background investigation.

Public Notice for Direct Hire (DMI) - Information Technology Specialist (System Analysis)

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Multiple Locations

Posted Jun 11, 2024

The Centers for Disease Control and Prevention (CDC) is a global leader in public health and health promotion, offering a wide range of opportunities for individuals with IT-related experience. The agency requires US citizenship, background checks, and participation in E-Verify. Qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for different grade levels, ranging from a year of experience at the GS-7 level to a Ph.D. for the GS-15 level. The position may be subject to a Collective Bargaining Agreement and offers various benefits, including telework options, relocation incentives, and a comprehensive benefits package.

Human Resources Specialist (Recruitment)

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Jun 11, 2024

The Department of Homeland Security, specifically U.S. Customs and Border Protection, is seeking applicants for a position in the Enterprise Services Office of Talent Management Directorate, National Recruitment Division. The position is available in multiple locations across the U.S., including San Diego, CA, Jacksonville, FL, Albany, NY, Charlotte, NC, Cleveland, OH, Dallas, TX, El Paso, TX, Laredo, TX, Seattle, WA, Tucson, AZ, Washington, DC, Chicago, IL, and Minneapolis, MN. Applicants must be U.S. citizens, registered with Selective Service (males born after 12/31/1959), have primary U.S. residency for at least three of the last five years, and may be required to pass a background investigation. The position requires specialized experience in HR laws, customer service, relationship building, and recruitment. A Ph.D. or equivalent can substitute for experience. The position is a bargaining unit covered position, represented by the National Treasury Employees Union. Applicants must complete an online assessment and may be subject to a probationary period.

Health Insurance Specialist (Education Outreach & Customer Service)

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a Health Insurance Specialist (Education Outreach & Customer Service) position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Partner Relations Group (FCTF). The role involves coordinating public information campaigns and strategic partnerships to educate the public on health care programs. The position requires U.S. citizenship, a background check, and at least one year of specialized experience in publicizing health care education products, organizing outreach activities, and serving as an ombudsman for customer complaints. The role supports the Inflation Reduction Act of 2022, which increases healthcare spending and improves the affordability of prescription drugs. The position offers flexible working arrangements and a comprehensive benefits package.

Associate Ombudsperson

Company: Department of Labor - Office of Workers' Compensation Programs

Location: Multiple Locations

Posted Jun 11, 2024

This position is in the Office of Workers' Compensation Programs (OWCP) Ombuds Office within the Office of the Director and reports to the Ombudsperson. It is outside the bargaining unit. The role requires U.S. citizenship, age of 16 or above, and a probationary period. The candidate must obtain the necessary security/investigation level. The position involves applying Alternative Dispute Resolution methods or community relations methods to resolve complaints, facilitating or mediating groups or individuals, analyzing technical and sensitive policy issues, and communicating or presenting technical information. The salary is set according to the selectee's assigned duty location. The Department of Labor (DOL) aims to protect workers and job seekers, improve working conditions, and promote equal employment opportunity.

IT SPECIALIST (CUSTSPT)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a position in the Cyber Excepted Service, not the Competitive Service. It's a senior role in the Professional Work Category, located in the DISA HC/HOSTING AND COMPUTE (HCA24). The position requires U.S. citizenship, a Secret Security Clearance, and specific qualifications including attention to detail, customer service, oral communication, and problem-solving skills. The role is mission-critical and may require telework, counter-intelligence polygraph exams, and emergency response. Veterans' preference applies to eligible candidates.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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