Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

IT SPECIALIST (SYSANALYSIS-PLCYPLN) / COR – Contracts and Projects (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a Contracting Officer Representative (COR) role in the Office of the Chief Technology Officer (OCTO) of the Federal Motor Carrier Safety Administration (FMCSA). The role involves providing expertise in contracts administration and project management for IT projects, ensuring project success by applying contracts management standards and best practices. The incumbent will collaborate with business offices and other project managers in the initiation, execution, and monitoring and control of IT contracts and projects.

Information Technology Specialist (Sys Analyst/App Software) - 9 Month Roster, Direct Hire

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 11, 2024

This job announcement is for a direct hire position with the IRS. The role involves IT-related work and requires U.S. citizenship, a background investigation, and enrollment in Continuous Vetting. No federal experience is necessary, but candidates must demonstrate IT-related experience and meet specific competencies. The position is eligible for telework and offers a comprehensive benefits package. The hiring process includes a Personal Identity Verification process and a Declaration for Federal Employment.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, a background/suitability investigation, and a probable probationary period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study. The GS-09 level requires a master's degree or equivalent, or two years of progressively higher level graduate education. The GS-11 level requires a Ph.D. or equivalent, or three years of progressively higher level graduate education. All levels require IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 11, 2024

The text describes job positions available in SSA Offices across Alaska, Washington, and Western Idaho. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated for experience. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate public interaction skills. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Benefits include a comprehensive package for federal employees.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study, while the GS-09 and GS-11 levels require a master's or doctoral degree, respectively. Specialized experience is also required, with varying levels depending on the grade.

Logistics Officer

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Jun 11, 2024

Logistics Officers at NGA are responsible for managing logistical functions, including supply chain, inventory, and property administration. They plan and execute logistics support activities, ensuring customer needs are met. The role requires U.S. citizenship, a Top Secret security clearance, and a polygraph test. The position is part of the Defense Civilian Intelligence Personnel System (DCIPS) and is subject to a performance pay process. Desirable qualifications include understanding of Federal Acquisition Regulations, data management, and Lean supply chain management practices.

Information Technology Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Multiple Locations

Posted Jun 11, 2024

The Department of Justice is announcing a job opening for the Western District of Tennessee. The position requires U.S. citizenship, a satisfactory pre-employment adjudication, and meeting all qualification requirements. Eligible candidates include those with specialized experience in IT, education in related fields, or a combination of both. The job offers a comprehensive benefits package, but relocation expenses will not be authorized.

IT Specialist (Sys Admin)

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Jun 11, 2024

This job posting details the requirements and qualifications for a position within the USGS. The role is open to current or former federal employees and requires U.S. citizenship. Key requirements include IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. Applicants must have experience with Microsoft SQL Server, Microsoft SQL Reporting Services, Microsoft Visual Studio, JavaScript, and VB.NET. The position requires a background investigation and successful completion of a security clearance. The role is eligible for telework and offers a comprehensive benefits package.

Information Technology Specialist (CUSTSUP)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific requirements varying by grade level (GS-07, GS-09, or GS-11). Specialized experience is required, with the level of proficiency determined by the employing agency.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

This is an ongoing announcement for Advanced Medical Support Assistant positions at Martinsburg VAMC and surrounding clinics. The positions require U.S. citizenship, proficiency in English, and may involve pre-employment evaluations and drug testing. Applicants must have six months of clerical, office, customer service, or administrative experience, or equivalent education. The role involves scheduling appointments, managing patient data, and communicating with medical staff. The work is partially sedentary with frequent walking and standing, and involves working in a patient care setting.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 11, 2024

This job announcement is for a position in the IT Directorate, requiring U.S. Citizenship and a favorable suitability review with security clearance. The role involves IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience with Java/JavaScript, HTML/CSS, .NET, Python, Shell Script, SQL, and Oracle. The position offers comprehensive benefits, including health, vision, dental, retirement, paid time off, and educational benefits. The role is exempt from the Fair Labor Standards Act and may require occasional travel. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 11, 2024

The text describes job positions available in SSA Offices across Idaho, Oregon, and Southwest Washington. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with part-time work prorated in crediting experience. The CAIP interview is mandatory to demonstrate aptitude for public interaction. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. The job offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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