Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Information Technology Specialist (Data Management) - Direct-Hire (6-Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 11, 2024

This announcement details positions being filled using Direct Hire Authority (DHA). The roles are eligible for telework, but employees must meet certain requirements. U.S. citizenship is mandatory, and applicants must undergo a background investigation, including a fingerprint check. A Declaration for Federal Employment and Personal Identity Verification (PIV) process are also required. The position does not require federal experience, but candidates must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for GS-7 and above, with varying educational requirements for GS-9, GS-11, GS-12, GS-13, and GS-15 levels.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. Evaluation is based on computer literacy, customer service, integrity, and speaking skills.

Contact Representative (Customer Service Representative) (BLNGL) Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 11, 2024

This job announcement is for a Customer Service Representative position in the Social Security Administration's Teleservice Center, located in Philadelphia, PA or Baltimore, MD. The position is a direct hire authority open to all U.S. citizens, with no veterans preference or 'Rule of Three' applicability. The role involves providing high-level customer service via the SSA's National 800 number. Qualifications include U.S. citizenship, selective service registration (if applicable), and completion of a fingerprinting and background investigation. Experience or education requirements vary by GS level. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate public interaction aptitude. Bilingual certification in English and Spanish is necessary. The position offers career advancement opportunities up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs., and 100% travel for testing. Qualifications include general experience, education, or a combination. No full-time position, no benefits for intermittent employees.

POLICE OFFICER

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Jun 11, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications will not be accepted through the flyer. The position requires US citizenship, federal employment suitability, direct deposit, E-Verify, and a clean background check. Males born after 12-31-59 must register for Selective Service. The role involves physical exertion, travel, and wearing personal protective equipment. A pre-employment drug test is mandatory. The position is covered by the Domestic Violence Misdemeanor Amendment and requires firearm proficiency. The role is considered Key/Emergency-Essential and requires CPR certification. Qualifications include specialized experience and completion of a DoD approved Police Training Academy.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. The position is subject to a suitability determination and background investigation.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. The position is subject to a suitability determination and background investigation.

IT SPECIALIST (APPSW)

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Multiple Locations

Posted Jun 11, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and Selective Service registration for males. The position is a bargaining unit position covered under DAWIA, requiring training and a government credit card. Travel to CONUS and OCONUS may be required. Qualifications include experience in attention to detail, customer service, oral communication, and problem-solving. For GS-5, one year of specialized experience is needed. For GS-7, one year of specialized experience at GS-05 level is required. Education can be substituted for experience under certain conditions. This position is covered by the Department of Defense Priority Placement Program. A relocation incentive may be authorized.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. Evaluation is based on computer literacy, customer service, integrity, and speaking skills.

IT SPECIALIST (APPSW)

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Multiple Locations

Posted Jun 11, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications will not be accepted through the flyer. The notice outlines various requirements for employment, including US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration, security clearance, driver's license, travel capabilities, and specific IT-related experience and qualifications. The position is designated as a Cyber IT/Cybersecurity Workforce position, requiring certain credentials within 12 months of appointment. The role is a bargaining unit position, and qualifications can be met through education or experience. The position is covered by the Department of Defense Priority Placement Program, with pay ranges varying based on location. Several vacancies may be filled, and a tentative offer of employment may be rescinded if pre-employment requirements are not met.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. Evaluation is based on computer literacy, customer service, integrity, and speaking skills.

Contact Representative (Customer Service Representative) Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 11, 2024

This job announcement is for a Customer Service Representative position in the Social Security Administration's Teleservice Center, located in Philadelphia, PA or Baltimore, MD. The position is a direct hire authority open to all U.S. citizens, with no veterans preference or 'Rule of Three' applicability. The role involves providing high-level customer service via the SSA's National 800 number. Qualifications include U.S. citizenship, fingerprinting, background check, and completion of a 11-13 week technical training class. The position is a career-ladder opportunity, with potential for annual promotion up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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