Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for an Administers written or computer-based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Tests at Military Entrance Processing Station (MEPS) or other remote testing sites. The position requires a valid state Driver's License, lifting up to 30 lbs, and 100% travel. The job also mentions benefits and eligibility.

IT CYBERSECURITY/SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 11, 2024

This job opportunity announcement is for a position in the Cyber Excepted Service, not the Competitive Service. The role is necessary for the US Cyber Command mission. Applicants must be US citizens, pass a suitability review and security clearance, and may need to complete foundational and residential qualification requirements. The position may require shift work, recall 24/7, and polygraph examination. Qualifications include IT-related experience and education in relevant fields. The position's full performance level can be GG-07, GG-09, GG-11, or GG-12, determined by the position being filled.

Contact Representative (Customer Service Representative) (Bilingual Spanish) - Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 11, 2024

The job announcement is for Customer Service Representatives at the Social Security Administration. The positions are located in Chicago, Detroit, and Cincinnati. The job requires a bachelor's degree and one year of specialized experience. The job offers a comprehensive benefits package and a career-ladder position with opportunities for annual promotion.

Deputy Director, Grants Management

Company: Department of Health and Human Services - Administration for Children and Families

Location: Multiple Locations

Posted Jun 11, 2024

This job posting is for a Senior Executive Service (SES) position in the Department of Health and Human Services (DHHS), Administration for Children and Families (ACF), Office of Grants Management (OGM). The role involves improving the effectiveness and efficiency of programs designed to enhance the economic and social well-being of children and families. The position requires U.S. citizenship, successful completion of a 1-year probationary period, and a pre-employment drug test. Applicants must demonstrate progressively responsible leadership experience, indicative of senior executive level managerial capability. They must also possess the Fundamental Competencies, Five Executive Core Qualifications (ECQs), and Job Specific Mandatory Technical Qualifications (MTQs). The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to HHS's critical preparedness and response mission.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

The text describes job positions for Medical Support Assistants (Advanced) within the VA Togus Healthcare System. These roles involve scheduling appointments, providing high-level customer service, and collaborating with various medical professionals. The work may include evenings, nights, weekends, and holidays. Requirements include U.S. citizenship, English proficiency, and passing a physical examination. The position is in the Excepted Service and does not confer competitive status. Full vaccination against COVID-19 is mandatory.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 11, 2024

The job posting is for a customer support position in the Office of Information Technology (OIT) at a Veteran Affairs (VA) facility. The job involves planning and delivering customer support services, resolving customer-related technical software and hardware problems, and providing Point of Care Customer Service. The job requires a bachelor's degree or equivalent graduate degree, or one year of specialized experience in IT-related fields.

IT Specialist (SYSADMIN)

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Jun 11, 2024

The U.S. Bureau of Reclamation is seeking a career professional with expertise as an IT Specialist (SYSADMIN) to work in Ephrata and Yakima, Washington. The role involves assisting in meeting increasing water demands while protecting the environment. The position requires U.S. citizenship, federal employment suitability, resume submission, and meeting education and experience requirements. Qualifications include specialized experience in IT tasks such as reporting hardware/software issues, maintaining customer accounts, monitoring networks, recognizing system problems, and providing customer service. Education can be substituted for experience with a relevant degree. Official college transcripts are required for education-based qualification. The position is eligible for telework, recruitment/relocation incentives, and PCS expenses. It is a non-sensitive/moderate risk Public Trust position requiring a favorably adjudicated background investigation.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position is subject to a suitability determination and background investigation. It's a non-full-time role with no benefits, and intermittent employees are not eligible for benefits.

IT CYBERSECURITY/ SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 11, 2024

This position is a non-convertible Cyber Excepted Service role under 10 USC 1599f, crucial for US Cyber Command's mission. It requires U.S. citizenship, potential security clearance, and various conditions like shift work, recall, and polygraph examination. Qualifications include IT-related experience in attention to detail, customer service, oral communication, and problem-solving. No education substitution is allowed for the GG-13 grade level.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 11, 2024

The Advanced Medical Support Assistant (A/MSA) position is located in the Business Office Service at the Aleda Lutz VA Medical Center. A/MSAs are responsible for performing technical support duties that facilitate the work of various medical professionals. They are considered key sources of patient care and flow information. The role requires U.S. citizenship, proficiency in English, and may require a probationary period, background/security investigation, and pre-employment evaluation. The position is part of the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply and offers a comprehensive benefits package.

Contact Representative (Customer Service Representative) - Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 11, 2024

The text announces job positions available through Direct Hire Authority (DHA) for U.S. citizens. The positions are open to all, and selections will be processed as new appointments to the civil service. Current civil service employees will also receive new appointments. Veterans Preference and the 'Rule of Three' do not apply. Telework may be available, but this is not a virtual position. The roles involve customer service in a call center environment, with opportunities for annual promotion up to GS-8. Benefits include a comprehensive package, and the positions are represented by the American Federation of Government Employees. Selective Service registration is required for male applicants born after December 31, 1959.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 11, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position does not lead to full-time employment and intermittent employees are not eligible for benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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