Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Information Technology Specialist (CUSTSUP)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 09, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific requirements varying by grade level (GS-07, GS-09, or GS-11). Specialized experience is required, with the level of proficiency determined by the employing agency.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 09, 2024

This job announcement is for a position in the IT Directorate, specifically in the INFO & TECHNOLOGY DIR OFFICE, ACCOUNTING SERVICES, MOCAS SYSTEM, MOCAS PROGRAMMING BRANCH, ZTCEB. The role requires IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience in developing, implementing, coding, testing, operating, and modifying software and automated systems using COBOL. The position offers benefits such as health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. It is an exempt position with occasional travel requirements and a one-year probationary period. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense.

IT Specialist (SYSADMIN)

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Jun 09, 2024

The U.S. Bureau of Reclamation is seeking a career professional with expertise as an IT Specialist (SYSADMIN) to work in Ephrata and Yakima, Washington. The role involves assisting in meeting increasing water demands while protecting the environment. The position requires U.S. citizenship, federal employment suitability, resume submission, and meeting education and experience requirements. Qualifications include specialized experience in IT tasks such as reporting hardware/software issues, maintaining customer accounts, monitoring networks, recognizing system problems, and providing customer service. Education can be substituted for experience with a relevant degree. Official college transcripts are required for education-based qualification. The position is eligible for telework, recruitment/relocation incentives, and PCS expenses. It is a non-sensitive/moderate risk Public Trust position requiring a favorably adjudicated background investigation.

Deputy Director, Grants Management

Company: Department of Health and Human Services - Administration for Children and Families

Location: Multiple Locations

Posted Jun 09, 2024

This job posting is for a Senior Executive Service (SES) position in the Department of Health and Human Services (DHHS), Administration for Children and Families (ACF), Office of Grants Management (OGM). The role involves improving the effectiveness and efficiency of programs designed to enhance the economic and social well-being of children and families. The position requires U.S. citizenship, successful completion of a 1-year probationary period, and a pre-employment drug test. Applicants must demonstrate progressively responsible leadership experience, indicative of senior executive level managerial capability. They must also possess the Fundamental Competencies, Five Executive Core Qualifications (ECQs), and Job Specific Mandatory Technical Qualifications (MTQs). The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to HHS's critical preparedness and response mission.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 09, 2024

The Advanced Medical Support Assistant (A/MSA) position is located in the Business Office Service at the Aleda Lutz VA Medical Center. A/MSAs are responsible for performing technical support duties that facilitate the work of various medical professionals. They are considered key sources of patient care and flow information. The role requires U.S. citizenship, proficiency in English, and may require a probationary period, background/security investigation, and pre-employment evaluation. The position is part of the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply and offers a comprehensive benefits package.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 09, 2024

This job announcement is for a position in the IT Directorate, requiring U.S. Citizenship and a favorable suitability review with security clearance. The role involves IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience with Java/JavaScript, HTML/CSS, .NET, Python, Shell Script, SQL, and Oracle. The position offers comprehensive benefits, including health, vision, dental, retirement, paid time off, and educational benefits. The role is exempt from the Fair Labor Standards Act and may require occasional travel. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 09, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study, while the GS-09 and GS-11 levels require a master's or doctoral degree, respectively. Specialized experience is also required, with varying levels depending on the grade.

IT CYBERSECURITY/ SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 09, 2024

This position is a non-convertible Cyber Excepted Service role under 10 USC 1599f, crucial for US Cyber Command's mission. It requires U.S. citizenship, potential security clearance, and various conditions like shift work, recall, and polygraph examination. Qualifications include IT-related experience in attention to detail, customer service, oral communication, and problem-solving. No education substitution is allowed for the GG-13 grade level.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 09, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position does not lead to full-time employment and intermittent employees are not eligible for benefits.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 09, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, a background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The role is eligible for telework and offers a comprehensive benefits package.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 09, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position is subject to a suitability determination and background investigation. It's a non-full-time role with no benefits, and intermittent employees are not eligible for benefits.

Information Technology Specialist (Sys Analyst/App Software) - 9 Month Roster, Direct Hire

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 09, 2024

This job announcement is for a direct hire position with the IRS. The role involves IT-related work and requires U.S. citizenship, a background investigation, and enrollment in Continuous Vetting. No federal experience is necessary, but candidates must demonstrate IT-related experience and meet specific competencies. The position is eligible for telework and offers a comprehensive benefits package. The hiring process includes a Personal Identity Verification process and a Declaration for Federal Employment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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