Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

IT CYBERSECURITY/SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 09, 2024

This job opportunity announcement is for a position under 10 USC 1599f in the Cyber Excepted Service, not convertible to the Competitive Service. It's crucial for US Cyber Command's mission. Applicants must be U.S. citizens, pass a suitability review and security clearance, and may need to complete foundational qualifications. The position requires IT-related experience, with varying competencies based on the grade level. Qualifying experience ranges from assisting with desktop issues to resolving complex system integration problems. Substitution of education for experience is allowed up to the GG-11 level.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 09, 2024

The text describes job positions for Medical Support Assistants (Advanced) within the VA Togus Healthcare System. These roles involve scheduling appointments, providing high-level customer service, and collaborating with various medical professionals. The work may include evenings, nights, weekends, and holidays. Requirements include U.S. citizenship, English proficiency, and passing a physical examination. The position is in the Excepted Service and does not confer competitive status. Full vaccination against COVID-19 is mandatory.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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