Customer Success Jobs in Multiple Locations
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IT SPECIALIST (SYSANALYSIS-PLCYPLN) / COR – Contracts and Projects (Open to both U.S. Citizens and Federal Employees)
Company: Department of Transportation - Federal Motor Carrier Safety Administration
Location: Multiple Locations
Posted Jun 09, 2024
The job posting is for a Contracting Officer Representative (COR) role in the Office of the Chief Technology Officer (OCTO) of the Federal Motor Carrier Safety Administration (FMCSA). The role involves providing expertise in contracts administration and project management for IT projects, ensuring project success by applying contracts management standards and best practices. The incumbent will collaborate with business offices and other project managers in the initiation, execution, and monitoring and control of IT contracts and projects.
Contact Representative (Customer Service Representative) (Direct Hire)
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 09, 2024
The text describes job positions available in SSA Offices across Alaska, Washington, and Western Idaho. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated for experience. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate public interaction skills. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Benefits include a comprehensive package for federal employees.
IT Specialist (INFOSEC)
Company: Department of the Treasury - Bureau of the Fiscal Service
Location: Multiple Locations
Posted Jun 09, 2024
The Bureau of the Fiscal Service is seeking a candidate for a position in the ICAM Division's Authentication Services Branch. The role involves coordinating technical aspects of supported technologies with administrative matters. Key responsibilities include problem/incident management, standard/policy management, budget analysis, project management, configuration management, data call response, and security services. The position requires a one-year probationary period, successful completion of a background investigation, and enrollment in Continuous Vetting. The successful candidate will undergo a PIV process and obtain a Government-issued charge card for business-related travel. The role does not have an education qualification requirement, but specialized experience is necessary. The Bureau offers competitive salaries, bonuses, incentive awards, and a comprehensive benefits package including health insurance, retirement program, and flexible work options.
SUPERVISORY IT SPECIALIST (APPSW)
Company: Department of Defense - Defense Finance and Accounting Service
Location: Multiple Locations
Posted Jun 09, 2024
This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Payroll Services, DJMS, Systems Support, IT-ZTBBE. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and leading projects and teams. Specialized experience is needed for GS-13 level. Education is not substitutable for specialized experience. The position is subject to DoD 8140 policy series and requires a favorable suitability review and security clearance. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.
Logistics Officer
Company: Department of Defense - National Geospatial-Intelligence Agency
Location: Multiple Locations
Posted Jun 09, 2024
Logistics Officers at NGA are responsible for managing logistical functions, including supply chain, inventory, and property administration. They plan and execute logistics support activities, ensuring customer needs are met. The role requires U.S. citizenship, a Top Secret security clearance, and a polygraph test. The position is part of the Defense Civilian Intelligence Personnel System (DCIPS) and is subject to a performance pay process. Desirable qualifications include understanding of Federal Acquisition Regulations, data management, and Lean supply chain management practices.
IT Specialist (Sys Admin)
Company: Department of the Interior - Geological Survey
Location: Multiple Locations
Posted Jun 09, 2024
This job posting details the requirements and qualifications for a position within the USGS. The role is open to current or former federal employees and requires U.S. citizenship. Key requirements include IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. Applicants must have experience with Microsoft SQL Server, Microsoft SQL Reporting Services, Microsoft Visual Studio, JavaScript, and VB.NET. The position requires a background investigation and successful completion of a security clearance. The role is eligible for telework and offers a comprehensive benefits package.
Information Technology Specialist
Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
Location: Multiple Locations
Posted Jun 09, 2024
The Department of Justice is announcing a job opening for the Western District of Tennessee. The position requires U.S. citizenship, a satisfactory pre-employment adjudication, and meeting all qualification requirements. Eligible candidates include those with specialized experience in IT, education in related fields, or a combination of both. The job offers a comprehensive benefits package, but relocation expenses will not be authorized.
Debt Recovery Analyst (Bilingual Debt Recovery Analyst)
Company: Department of the Treasury - Bureau of the Fiscal Service
Location: Multiple Locations
Posted Jun 09, 2024
The Bureau of the Fiscal Service is seeking a Bilingual Debt Recovery Analyst for the Debt Management Contact Services Division - Unified Call Center. The role involves assisting in government-wide debt collection to reduce delinquent debt through efficient processes and quality customer service. The position requires fluency in Spanish and the ability to translate, interpret, and communicate in both English and Spanish. Specialized experience in debt collection call center work, researching and analyzing information from call tracking software, and working with financial statements is required. The role offers competitive salaries, bonuses, incentive awards, and a comprehensive benefits package including health insurance, retirement programs, and flexible work schedules.
Information Technology Specialist (CUSTSPT)
Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology
Location: Multiple Locations
Posted Jun 09, 2024
This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, a background/suitability investigation, and a probable probationary period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study. The GS-09 level requires a master's degree or equivalent, or two years of progressively higher level graduate education. The GS-11 level requires a Ph.D. or equivalent, or three years of progressively higher level graduate education. All levels require IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills.
IT SPECIALIST (APPSW)
Company: Department of Defense - Defense Finance and Accounting Service
Location: Multiple Locations
Posted Jun 09, 2024
This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Payroll Services, Civilian Pay, Software Engineering, IT-ZTBAD. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and specialized experience in analyzing IT systems and using COBOL/JCL in a mainframe environment. The position is subject to DoD 8140 policy series and requires a favorable suitability review and security clearance. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.
IT CYBERSECURITY SPECIALIST (INFOSEC)
Company: Department of Defense - Defense Finance and Accounting Service
Location: Multiple Locations
Posted Jun 09, 2024
This job posting is for a position in the Info & Tech Off., Payroll Services, Payroll Support Systems, MyPay & Salary Offset Systems, IT-ZTBDB. The role requires U.S. Citizenship and a favorable suitability review for a security clearance. The position involves IT-related experience with competencies in attention to detail, customer service, oral communication, and problem-solving. Specialized experience is required for entry at GS-07, GS-09, and GS-11 levels. Substitution of education for experience is allowed for GS-07 and GS-9. The position is subject to DoD 8140 policy series and may require telework. It is covered by a bargaining unit and formal training under the DFAS Career Acclimation Program (DCAP).
Contact Representative (Customer Service Representative) (Direct Hire)
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 09, 2024
The text describes job positions available in SSA Offices across Idaho, Oregon, and Southwest Washington. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with part-time work prorated in crediting experience. The CAIP interview is mandatory to demonstrate aptitude for public interaction. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. The job offers a comprehensive benefits package.