Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Public Notice for Information Technology Cybersecurity Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jun 08, 2024

The text describes a job vacancy for a position in the U.S. Department of Transportation, specifically the Federal Aviation Administration (FAA). The position is for a Direct hiring authority for 2210 series, which requires U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of a security investigation, and a one-year probationary period. The job involves IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Communication, and Problem Solving. Qualifications include IT-related experience or a degree in relevant fields. Specialized experience is required for higher levels, including aviation ecosystem cybersecurity, management of ISS projects, and providing technical guidance on cybersecurity policies.

IT PROGRAM MANAGER (PLCYPLN)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 07, 2024

The job posting is for a Defense Human Resources Activity position responsible for IT goals and objectives. The incumbent will lead support for planning, development, and implementation of improvements in information technology services, capabilities, and data standards.

IT Specialist (Systems Administration)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Jun 07, 2024

The job posting is for a position in the National Marine Fisheries Services (NMFS) Alaska Regional Office (AKRO) with a vacancy in Juneau, AK or Anchorage, AK. The position requires specialized experience in IT, including installation, testing, operation, troubleshooting, and maintenance of IT hardware/software systems, and supporting IT projects by performing software patch updates, fixes, and enhancements.

Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jun 07, 2024

The text describes a job opening for a call center and case processing agent in a FEMA Recovery Support Center, supporting the Individuals and Households Program. The ideal candidate should be tech-savvy and experienced in data entry. The role requires U.S. citizenship, successful completion of a background investigation, ability to obtain a government travel card, and selective service registration for males born after 12/31/59. Travel may be required. Qualifications include one year of specialized experience equivalent to at least GS-04 level in the Federal government, or a bachelor's degree, or a combination of both. The position permits education substitution for qualification. The role offers a comprehensive benefits package as part of a U.S. government career.

IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 07, 2024

This position is part of the Defense Human Resources Activity, focusing on enterprise Information Technology goals and objectives. The incumbent will be responsible for developing policies, plans, and evaluating IT goals. Requirements include U.S. citizenship, occasional travel, full-time work schedule, and obtaining a Non-Critical Sensitive Security Clearance. Qualifications include experience with Oracle Human Capital Management (HCM) Cloud, IT principles, full software development lifecycle, and problem-solving tasks. The position offers flexible work arrangements and a comprehensive benefits package.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jun 08, 2024

The Federal Aviation Administration (FAA) is announcing positions for FAA authorized Program Managers (0340) open to U.S. Citizens. These positions are part of the Infrastructure Investment and Jobs Act 2021. The roles require U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of a security investigation, and a one-year probationary period. Qualifications include progressively responsible general experience, a bachelor's degree, or a combination of education and experience. Specialized experience is required for higher levels (FV-G to FV-K). The position may be subject to a background investigation and the person selected may be required to file a financial disclosure statement.

Director, Office of Technical Services

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Jun 07, 2024

The Director of the Office of Technical Services provides executive level oversight and leadership for advancing and implementing the Agency's technology deployment functions. This includes technical assistance, innovation partnerships, training and education programs for transportation professionals, and maintaining FHWA's professional disciplines. The role requires U.S. citizenship, online application submission by the closing date, and provision of all required documents. The position may be eligible for telework. The candidate must have significant supervisory, managerial, or professional experience, demonstrating evidence of managing programs or organizations of significant scope and complexity. The candidate must also meet the mandatory Technical Qualifications and Managerial Executive Core Qualifications, including leading change, leading people, results-driven, business acumen, and building coalitions.

Reimbursable Billing Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 07, 2024

The job posting is for a Reimbursable Billing Technician position in the Veterans Health Administration (VHA) Office of Finance's Revenue Operations. The role is aligned with a Consolidated Patient Account Center (CPAC) and serves as the principal financial advisor to the Under Secretary for Health (USH). The position requires U.S. citizenship, completion of an online assessment, and potential probationary period. Specialized experience is needed, with examples including customer service, patient education, and billing-related activities. No education qualification is required. The job offers a comprehensive benefits package and special employment considerations for persons with disabilities and disabled veterans.

MANAGEMENT ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 07, 2024

This position is a U.S. Citizen requirement, located in the DISA HC/HOSTING AND COMPUTE CENTER, and is part of the Cyber Excepted Service. It does not convey eligibility to be converted to the Competitive Service. Qualifying experience includes data analysis, collecting and analyzing data, developing office systems, and addressing program issues. A favorable suitability review and security clearance are required. The position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

INVESTIGATOR (SPECIAL AGENT)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Jun 07, 2024

The Defense Counterintelligence and Security Agency (DCSA) Background Investigations Directorate is seeking a trustworthy, inquisitive individual for the role of Investigator. The position involves conducting background investigations with a focus on quality and timeliness. This is a developmental role with the opportunity to enter the federal government. The ideal candidate must be a US citizen, registered for Selective Service, and have specialized experience in conducting personnel background research/inquiries, reviewing personnel forms and reports, and reviewing technical documents. The incumbent will be a remote worker and must successfully complete the Federal Background Investigator Training Program (FBITP) training course.

POLICE OFFICER

Company: Department of the Navy - Department of the Navy - Agency Wide

Location: Multiple Locations

Posted Jun 08, 2024

The job posting is for a Police Officer (Instructor) position in the Department of the Navy. The job requires a US citizen, a high school diploma, and specialized experience in law enforcement. The job also requires passing a physical examination, obtaining a security clearance, and meeting certain physical and mental requirements.

FINANCIAL TECHNICIAN

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jun 08, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), security clearance, and Financial Management Level 1 certification. Qualifications require at least one year of specialized experience in claims processing, audits, automated systems, problem-solving, and customer service. Education is not creditable above GS-5, except in specific cases. This position is covered by the DoD Priority Placement Program and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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