Customer Success Jobs in Multiple Locations
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Information Technology Specialist (Cloud)
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a position requiring extensive knowledge in Cloud capabilities, service provider offerings, migration strategies, and viability assessments. The ideal candidate must maintain relevant Cloud certifications. Key requirements include U.S. citizenship, successful completion of a background investigation, Selective Service registration, and the ability to obtain and maintain a Government credit card. The position demands IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. The role is eligible for federal benefits and requires a one-year probationary period.
GUEST SERVICES REPRESENTATIVES
Company: Department of the Air Force - Headquarters, Air Force Reserve Command
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a full-time position at North Country Lodge on Minneapolis-St Paul Air Reserve Base, Minnesota. The role requires working irregular schedules, including weekends, holidays, and all shifts. Benefits include use of the fitness center, lodging, and other activities. The position requires a background investigation with favorable results and meeting state and legal age requirements for alcohol sales. Qualifying experience includes general clerical or cashier work with customer service skills and arithmetic abilities. Education substitution is not allowed for this position.
Immigration Services Officer
Company: Department of Homeland Security - Citizenship and Immigration Services
Location: Multiple Locations
Posted Jun 07, 2024
This job posting is for an Immigration Services Officer position in the Field Operations Directorate. The role involves independently researching, interpreting, and analyzing various sources to accurately adjudicate immigration benefits and petitions. U.S. Citizenship or National status is required, along with passing a background investigation, drug screening, and meeting residency requirements. Qualifications include specific experience or education levels depending on the grade (GS-05, GS-07, or GS-09). A comprehensive benefits package is offered to federal employees.
Medical Reimbursement Technician
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a Medical Reimbursement Technician position within the Business Office of the West Consolidated Patient Account Center (CPAC) under the Chief Operating Officer (COO). The role involves handling medical billings and collections, with duty locations in Lebanon, PA, Leavenworth, KS, and Ashville, NC. The position requires U.S. citizenship, selective service registration for males born after 12/31/1959, and potential probationary period. A background/security investigation is required, and participation in influenza and COVID-19 vaccination programs is mandatory. Qualifications include specialized experience or education at the GS-5 level, and one year of specialized experience or education at the GS-6 level. The role involves customer service, decision making, managing and organizing information, self-management, and technical competence. The work may require some physical effort, but there are no special physical demands. The job opportunity announcement may be used to fill additional vacancies.
Personnel Security Specialist
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a Personnel Security Specialist position at the IC-07 level. The ideal candidate should have experience as a Personnel Security Assistant or Specialist, or Background Investigator, with a strong understanding of personnel security forms, systems, databases, and processes. They must possess caseload management skills and attention to detail. The role requires U.S. citizenship, successful completion of a Secret-level background investigation, ability to obtain and maintain a government travel card, and selective service registration for males born after 12/31/59. Travel may be required. Qualifications include one year of specialized experience equivalent to at least the IC-05 level, or a combination of education and experience. The position permits education substitution for qualification. The salary range reflects the minimum to maximum locality pay for all duty locations, with first-time federal hires typically starting at Step 01. A comprehensive benefits package is offered to federal employees.
Information Technology Specialist (PLCYPLN)
Company: Department of the Army - U.S. Army Cyber Command
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for an Information Technology Specialist position in the Cyber Excepted Service (CES) personnel system. The position requires specialized experience and education in computer science, engineering, or related fields. The job involves implementing and enhancing the Knowledge Management (KM) program, serving as an IT advisor, and providing technical advice for the Life Cycle Management (LCM) program.
Community Program Specialist
Company: Department of Agriculture - Agriculture, Rural Development
Location: Multiple Locations
Posted Jun 07, 2024
The text describes a job opening for a key member of the State Director's staff in a federal agency. The role involves encouraging the use of community and economic development practices to strengthen rural communities. The position may offer hiring incentives and requires US citizenship or nationality, Selective Service registration for males, successful completion of a background check, and direct deposit for federal payments. The employee must report in person to the assigned duty location. Qualifications include specialized experience or education, with varying requirements for GS-09 and GS-11 grade levels. The position may be eligible for telework and flexible work arrangements. Federal benefits are offered, including health insurance, retirement plans, and paid time off.
Contact Representative (Customer Service Representative) - Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This announcement is for direct hire positions in the U.S. civil service, open to all U.S. citizens. Selections will be processed as new appointments, with no application of Veterans Preference or the 'Rule of Three'. Telework may be available, but this is not a virtual position. U.S. citizenship is required, along with potential fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with GS-5 requiring 1 year of specialized experience, GS-6 requiring 1 year at GS-5 level, and GS-7 requiring 1 year at GS-6 level. A Competency Assessment Interview Process (CAIP) interview is mandatory to demonstrate public interaction skills. This is a career-ladder position with annual promotion opportunities up to GS-8, represented by the American Federation of Government Employees. Selective Service registration is required for male applicants born after December 31, 1959.
Contact Representative (Customer Service Representative) - Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This announcement is for direct hire positions in the U.S. civil service, open to all U.S. citizens. Selections will be processed as new appointments, with no application of Veterans Preference or the 'Rule of Three'. Telework may be available, but this is not a virtual position. U.S. citizenship is required, along with potential fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with GS-5 requiring 1 year of specialized experience, GS-6 requiring 1 year at GS-5 level, and GS-7 requiring 1 year at GS-6 level. A Competency Assessment Interview Process (CAIP) interview is mandatory to demonstrate public interaction skills. This is a career-ladder position with annual promotion opportunities up to GS-8, represented by the American Federation of Government Employees. Selective Service registration is required for male applicants born after December 31, 1959.
Contact Representative (BLNGL) (Customer Service Representative BLNGL) (Direct Hire)
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The position requires U.S. citizenship, fingerprinting, and a background investigation. Veterans Preference and the 'Rule of Three' do not apply. Telework may be available, but this is not a virtual position. The position requires a 1-year probationary period and completion of a technical training class. Qualifications include specialized experience or education, with GS-5 requiring one year of specialized experience or a bachelor's degree, and GS-6 requiring one year of specialized experience. Applicants must pass a Competency Assessment Interview Process (CAIP) interview and a bilingual certification interview, demonstrating fluency in English and Spanish. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It is a bargaining unit position represented by the American Federation of Government Employees.
Contact Representative (Customer Service Representative) - Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The position requires U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated for experience. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate public interaction skills. The position is a career-ladder opportunity up to GS-8, with potential for annual promotion based on performance. It is a bargaining unit position represented by the American Federation of Government Employees.
Contact Representative (Customer Service Representative) (Direct Hire)
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This announcement details positions under a Direct Hire Authority (DHA) for U.S. citizens, open to all. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments. Veterans Preference and the 'Rule of Three' do not apply. Telework may be available, but this is not a virtual position. Qualifications include U.S. citizenship, Selective Service Registration (if applicable), and passing a Competency Assessment Interview Process (CAIP) interview. Selectees must complete a 11-13 week technical training class and pass a formal technical training onsite at a designated SSA facility. GS-5 requires one year of specialized experience at the equivalent to the GS-4 level, GS-6 requires one year at the equivalent to the GS-5 level, and GS-7 requires one year at the equivalent to the GS-6 level. Education substitution is not applicable for GS-6/7. This is a career-ladder position with annual promotion opportunities up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Selective Service registration is required for male applicants born after December 31, 1959. Applications will be kept on file for selection as positions become available, with vacancies filled for up to 6 months after the closing date.