Customer Success Jobs in Multiple Locations
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Information Technology Specialist (CUSTSPT)
Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology
Location: Multiple Locations
Posted Jun 07, 2024
This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role involves attention to detail, customer service, oral communication, and problem-solving skills.
Contact Representative (Customer Service Representative)- Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This job announcement is for positions in the U.S. civil service, open to all U.S. citizens. Selections will be processed as new appointments, with no application of Veterans Preference or the 'Rule of Three'. U.S. citizenship is required, along with potential fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with no part-time experience prorated. A Competency Assessment Interview Process (CAIP) interview is mandatory to demonstrate public interaction skills. The position is a career-ladder opportunity up to GS-8, with potential for annual promotion based on performance. It's a bargaining unit position represented by the American Federation of Government Employees.
Advanced Medical Support Assistant (MSA)
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for an Advanced Medical Support Assistant (AMSA) position at the Veterans Health Administration. The job requires administrative support to the Health Administration Service, providing specialized and expert administrative patient support. The job also requires proficiency in written and spoken English, and the ability to communicate tactfully and effectively with internal and external customers.
IT SPECIALIST (APPSW)
Company: Department of Defense - Defense Finance and Accounting Service
Location: Multiple Locations
Posted Jun 07, 2024
The job announcement is for an IT position in the Department of Defense. The job requires experience in IT-related fields, such as programming, system analysis, and software development. The job also requires a bachelor's degree in a relevant field and a security clearance. The job is open to U.S. citizens and offers a range of benefits, including health insurance, retirement benefits, and paid time off.
Medical Reimbursement Technician
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a position in the Consolidated Patient Account Center (CPAC) of the Chief Operating Officer (COO), Billing and Insurance Verification Department, located in Las Vegas, NV or Orlando, FL. The role involves a broad range of duties related to medical billing and collections, including verifying patient insurance coverage, collecting from third-party insurance companies, and coding actions using ICD-9 and CPT/4 diagnostic codes. Specialized experience in a medical billing environment is required, or a combination of education and experience may be substituted. The position requires U.S. citizenship, selective service registration for males born after 12/31/1959, and completion of a probationary period. A background/security investigation, online onboarding, and participation in influenza and COVID-19 vaccination programs are also required. The role involves customer service, decision making, managing and organizing information, self-management, and technical competence.
Director, Office of Safety and Security
Company: Department of Energy - Department of Energy - Agency Wide
Location: Multiple Locations
Posted Jun 07, 2024
The Department of Energy's Office of Science is seeking a seasoned executive for the position of Director, Office of Safety, and Security. The role is a key member of the Office of Science senior leadership team. The selected candidate must be a U.S. Citizen or National, pass a background investigation, obtain a DOE Q-level security clearance, and complete a one-year SES probationary period. The candidate must also demonstrate executive core qualifications (ECQs) and mandatory technical qualifications (MTQs) in their application. The ECQs include leading change, leading people, results-driven, business acumen, and building coalitions. The MTQs involve leadership and management skills in complex scientific or technical missions and communication with senior management officials.
Contact Representative (Customer Service Representative) Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This job announcement is for positions filled using Direct Hire Authority (DHA), open to all U.S. citizens. Selections will be new civil service appointments, with no Veterans Preference or 'Rule of Three' applicability. Telework may be available, but this is not a virtual position. U.S. citizenship is required, along with potential fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with GS-5 requiring 1 year of specialized experience, GS-6 requiring 1 year at GS-5 level, and GS-7 requiring 1 year at GS-6 level. A Competency Assessment Interview Process (CAIP) interview is mandatory to demonstrate public interaction aptitude. Education substitution is allowed for GS-5, but not for GS-6/7. This is a career-ladder position with annual promotion potential up to GS-8, normally starting at step one unless prior federal experience is present. Applications will be kept on file for up to 6 months for potential vacancy fillings.
Program Analyst (Informatics)
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Multiple Locations
Posted Jun 07, 2024
The Technical Career Field (TCF) is a national workforce development program within VHA, aiming to replenish technical staff in critical positions. The Program Analyst (Informatics) role at a VISN 2 medical center involves improving healthcare quality, efficiency, and effectiveness by integrating clinical and information processes. Requirements include U.S. citizenship, English proficiency, and potential for a probationary period and background investigation. Qualifications include specialized experience in applying analytical methods to clinical program issues, planning studies, and making recommendations. Preferred experience includes a Health Informatics-related degree, prior experience, certifications, and specific trainings. The position requires analytical thinking, customer service, data management, project management, self-management, team building, and proficiency in Microsoft Office. Physical requirements involve sedentary work with periods of walking, standing, bending, and carrying light items. Federal employees earn annual leave based on years of service. Benefits include a comprehensive package designed to make a federal career rewarding.
Contact Representative (Customer Service Representative) (BLNGL)- Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The position requires U.S. citizenship, selective service registration (if applicable), and may involve fingerprinting and background checks. The role involves a 1-year probationary period and mandatory technical training. Qualifications include specific experience or education levels depending on the GS grade. Applicants must pass a Competency Assessment Interview Process (CAIP) and a bilingual certification interview if required. The position offers career advancement opportunities and a comprehensive benefits package.
Contact Representative (Customer Service Representative) - Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Jun 07, 2024
This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The position requires U.S. citizenship, and may involve fingerprinting and background checks. Selectees must pass a Competency Assessment Interview Process (CAIP) and complete a technical training class. The position is not virtual, but telework may be available. The job is a career-ladder position with annual promotion opportunities up to GS-8. It is a bargaining unit position represented by the American Federation of Government Employees.
SUPERVISORY IT SPECIALIST (PLCYPLN)
Company: Department of Defense - Defense Information Systems Agency
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a Cyber Excepted Service position at the Senior Work Level within the DISA HC/HOSTING AND COMPUTE CENTER. The position requires a favorable suitability review and security clearance, and the candidate must meet certain qualifications and conditions of employment.
Information Technology Specialist (CUSTSPT)
Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology
Location: Multiple Locations
Posted Jun 07, 2024
The job posting is for a position in the Office of Information Technology (OIT) at a Veteran Affairs (VA) facility. The job involves providing customer support services, resolving technical software and hardware problems, and meeting certain qualifications and requirements.