Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Senior Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2…

Entry-Level to Experienced Teacher - Bronx

Company: Success Academy Charter Schools, Inc.

Location: Bronx, NY

Posted Jun 14, 2025

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is…

Service Electrician

Company: Brilliant Homes Inc. Brilliant Electric

Location: Redwood City, CA

Posted Jun 13, 2025

Has 6+ years of hands-on field experience (minimum). Has a clean driving record and can pass a background check. Company van and fuel card.

SY25-26 High School Teacher

Company: Success Academy Charter Schools, Inc.

Location: Bronx, NY

Posted Jun 14, 2025

Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly.

Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

HVAC Technician

Company: Perfectaire Co Inc

Location: Richmond Hill, NY

Posted Jun 13, 2025

This ideal technician performs field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Great Neck, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

HVAC Service Technician - Commercial HVAC/R

Company: Denair H.V.A.C

Location: New York, NY

Posted Jun 14, 2025

Diagnose and perform repairs on commercial mechanical and electrical equipment. 5+ years of work experience in the commercial HVAC field.

CDL Delivery Truck Driver (7514)

Company: L&W Supply Corporation

Location: Brooklyn, NY

Posted Jun 13, 2025

Semi tractor and trailer experience is a plus. Flatbed and/or box truck experience is a plus. Supervising and expediting the unloading operation at delivery…

Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

Teaching in NYC - No Teaching Experience Required

Company: Success Academy Charter Schools, Inc.

Location: New York, NY

Posted Jun 14, 2025

Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly.

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Garden City, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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