Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Plumber - NYC

Company: Broadway National Group

Location: Brooklyn, NY

Posted Jun 18, 2025

Ability to properly use hand and power plumbing tools. Respond and troubleshoot problems and provide cost estimates. Perform preventive maintenance as required.

Project Manager

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Jun 18, 2025

Leads department or cross-functional project teams in matrix organization to achieve schedule, cost, and technical performance objectives.

Tow Truck Driver

Company: Plaza Auto Mall

Location: New York, NY

Posted Jun 17, 2025

Valid tow truck driver’s license. Minimum of three years of experience as a tow truck driver. We are seeking a reliable and experienced (must have 3+ years) tow…

Sr. Business Analyst, Premium Products

Company: Capital One

Location: New York, NY

Posted Jun 18, 2025

Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts…

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jun 18, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

Service Technician

Company: Accelera

Location: New York, NY

Posted Jun 18, 2025

5+ years of field experience with commercial heating and air conditioning (for experienced roles). EPA Type 1 & 2 or universal certification.

Chef de Cuisine - The Fulton

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jun 17, 2025

Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards,…

Security Shift Supervisor F80

Company: Opus Operations

Location: Long Island City, NY

Posted Jun 18, 2025

As part of our team, you will help ensure a safe environment for residents, staff, and visitors by maintaining order, responding to emergencies, and adhering to…

Email and Marketing Automation Executive/Manager

Company: Macquarie Group Limited

Location: New York, NY

Posted Jun 18, 2025

Bachelor's degree in marketing, communications, or related field, and 3-5+ years of relevant experience with marketing automation platforms and CRM.

Entry-Level to Experienced Teacher - Queens

Company: Success Academy Charter Schools, Inc.

Location: New York, NY

Posted Jun 18, 2025

Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the…

Customer Service Representative

Company: IME Guards

Location: Fresh Meadows, NY

Posted Jun 17, 2025

A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a…

Entry-Level to Experienced Teacher - Brooklyn

Company: Success Academy Charter Schools, Inc.

Location: Brooklyn, NY

Posted Jun 17, 2025

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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