Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

Safety Security Officer

Company: Westhab Inc.

Location: Brooklyn, NY

Posted Jun 04, 2025

 Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

Armed Security Guard

Company: AEGIS Security & Investigations, Inc.

Location: Culver City, CA

Posted Jun 04, 2025

Investigating disturbances and answering alarms. Patrolling the work site on foot up to the full duration of the shift or as otherwise instructed to prevent and…

HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Jun 04, 2025

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or…

Sales Associate

Company: RepRally

Location: New York State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

System Executive Chef/ Buffalo NY

Company: Metz Culinary Management

Location: New York, NY

Posted Jun 04, 2025

Process improvement experience in a multi-outlet setting is a *MUST*. LOCATION:* Buffalo, NY, Candidates must be willing to relocate to the Buffalo NY commute…

Senior Customer Service Representative

Company: BillionToOne

Location: Union City, CA

Posted Jun 04, 2025

TheSenior Customer Service Representative is an onsite position, located in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA.

Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

Executive Chef - Conrad New York Downtown

Company: Hilton

Location: New York, NY

Posted Jun 04, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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