Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Knit Apparel In-Line Quality Inspector

Company: Royal Apparel

Location: Long Island City, NY

Posted Jun 10, 2025

Visit and travel to Outside contractors. Assist in root cause analysis and corrective actions for recurring issues. Health, dental, and vision insurance.

Production Support Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 09, 2025

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. You’ll provide high-quality client support, diagnose and resolve…

Executive Chef

Company: DIG INN

Location: Manhattan, NY

Posted Jun 10, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

Regional Sales Associate

Company: RepRally

Location: New York, NY

Posted Jun 10, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. Professional field sales experience and exposure to working…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: New York, NY

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

HVAC Service Technicians, HVAC Control Wiring Technicians, Jr Electricians

Company: Comfort Air Heating & Cooling

Location: New York, NY

Posted Jun 09, 2025

Ability to operate as a van driver for service calls. Diagnose electrical and mechanical faults for HVAC systems. Test HVAC systems using specialized tools.

Plumber

Company: The New Jewish Home

Location: New York, NY

Posted Jun 10, 2025

Performs residential and light commercial service calls to diagnose and resolve plumbing issues. The Plumber will apply their technical skills and knowledge in…

Customer Service Specialist

Company: NSC Staffing

Location: National City, CA

Posted Jun 09, 2025

Document all activity, including field notes, client visits, and workforce deployment records. Conduct pre-deployment walkouts for every new field employee.

Plumber

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license for commercial driving purposes. Use hand tools, power tools, and pipe threading equipment effectively.

Sales Associate/Stylist (Upper East Side)

Company: gorjana

Location: New York, NY

Posted Jun 09, 2025

401K program, with employer match and matching program*. Generous employee discount and Monthly Product Allowance. Commission, based on personal sales.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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