Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jun 06, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

Machinist B

Company: Oerlikon

Location: Westbury, NY

Posted Jun 05, 2025

Set up and operate more than one machine tools; such as CNC, millers, grinders, sheet metal equipment and hand tools for machining components.

Owner Operator/Delivery Driver

Company: Exclusive Furniture

Location: Missouri City, TX

Posted Jun 05, 2025

Valid professional driver’s license. Good driving record with no traffic violations. We are looking for a responsible Box Truck Delivery Driver to distribute…

Servicing Specialist

Company: Tiffany & Co.

Location: Queens, NY

Posted Jun 05, 2025

The Tiffany & Co. Repair Services Representative accurately assesses repair orders to identify technical assignment based upon their understanding of individual…

Mural Painter

Company: Colossal Media

Location: Brooklyn, NY

Posted Jun 05, 2025

Valid driver's license and driving experience required. Responsible for troubleshooting in the field and on job sites. Adhere to our social media policy.

Electrical Project Manager

Company: Shelby Electrical

Location: Brooklyn, NY

Posted Jun 06, 2025

Familiarity with electrical design, codes, and regulations (e.g., NEC, IEC). Bachelor's degree in Electrical Engineering, Construction Management, or a related…

Housekeeper

Company: Medi Pedi Nyc

Location: New York, NY

Posted Jun 06, 2025

The ideal candidate will be responsible for maintaining a clean and orderly environment for our guests. Ensure all rooms are cared for and inspected according…

Tax Manager - Financial Services Organization - State and Local Tax - Real Estate

Company: EY

Location: New York, NY

Posted Jun 06, 2025

Strong tax technical skills including tax research and writing skills, flow through entity taxation, REIT taxation, income and franchise taxes, transfer taxes,…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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