Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

Upstream Product Marketing Associate

Company: Mizuho America, Inc.

Location: Union City, CA

Posted May 07, 2025

Works with Downstream Marketing to develop and implement strategy to launch and expand market for assigned products based on market analyses.

Software Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 05, 2025

The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years'…

Full Time Fine Jewelry Sales Associate-Martin Busch Jewelers

Company: Martin Busch Jewelers

Location: New York, NY

Posted May 09, 2025

Handle transactions, special orders, and follow-ups with accuracy. *Employee discount* on fine jewelry. Help with *store display management*, inventory, and…

Security Instructor

Company: A & H Security Services, LLC

Location: Bronx, NY

Posted May 08, 2025

Knowledge of technical tools and processes used during instruction, i.e., PowerPoint, Printed Materials, and basic classroom technology.

[Immediate Hire] K-8 English Language Learner Teacher

Company: DREAM

Location: New York, NY

Posted May 05, 2025

Assist in administering required language proficiency and academic achievement tests for determining placement, ongoing monitoring of student progress and…

HVAC Lead Installer

Company: Electric Air

Location: Redwood City, CA

Posted May 08, 2025

You will work with our engineering teams to develop and validate streamlined installation processes reducing installation time and increasing quality.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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