Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Customer Support Associate

Company: The Forum Group

Location: Bronx, NY

Posted May 04, 2025

We’re seeking a proactive and customer-focused individual for a temporary-to-permanent Customer Service Representative role. Job Types: Full-time, Temporary.

Full Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: Redwood City, CA

Posted May 01, 2025

Yves Delorme, a Luxury Linen Boutique located in Burlingame, CA is looking to hire a Full Time Retail Sales Associate.

Client Acquisition Specialist

Company: Jase Enterprise California

Location: Studio City, CA

Posted May 03, 2025

We’re looking for someone to join our growing team and play a key role in driving client acquisition. We provide full training from experienced leaderships to…

High School History Teacher (SY 25-26)

Company: The American Dream Charter School

Location: Bronx, NY

Posted Apr 29, 2025

Bachelor’s degree in History or related field, Master's preferred. Utilize formal and informal assessment data to drive instruction and ensure student mastery…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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