Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Project Manager

Company: New York State Energy Research

Location: New York, NY

Posted Aug 23, 2025

The New York State Energy Research and Development Authority (NYSERDA) seeks a creative, self-motivated and knowledgeable individual with technical (engineering…

Security Guard - Government Location - Full Time

Company: Allied Universal

Location: Brooklyn, NY

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. A valid Guard Card or license is preferred. Availability across various days and shifts.

janitor/store associate/ carry product

Company: Ace Hardware

Location: Brooklyn, NY

Posted Aug 22, 2025

Collaborate with team members to ensure a welcoming atmosphere. Maintain cleanliness and organization of the store. Enjoy a flexible Monday to Friday schedule.

Classroom Teacher ICT Teacher

Company: Global Community Charter School

Location: New York, NY

Posted Aug 22, 2025

Evaluate academic achievement and progress towards learning objectives through detailed data analysis of student performance on a wide variety of metrics;…

Client Liaison

Company: California Closets - New York

Location: New York, NY

Posted Aug 22, 2025

Answer & direct incoming phone calls. The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in…

Auxiliary Security Officer

Company: Marksman Security

Location: Culver City, CA

Posted Aug 22, 2025

Provide excellent customer service which could include giving directions, opening doors and greeting employees, visitors and contractors in a proper manner.

Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Aug 23, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

Retail Cosmetics Sales Associate - Dior Beaute, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 23, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Polisher

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 22, 2025

Monitor the cleanliness of the restaurant floor and promptly address any spills or messes to prevent slip hazards and maintain a safe environment for guests and…

Media Director

Company: Blue Hour Studios LLC

Location: New York, NY

Posted Aug 22, 2025

Relationships with social and content vendors, partners, tools and technologies. Oversee and develop the media framework, ensuring consistency across all…

Manager, Affiliate Marketing

Company: Onward Search

Location: New York, NY

Posted Aug 22, 2025

Bachelor’s degree in Marketing, Communications, Public Relations, or a closely related field. Extensive knowledge of analytics/reporting tools and methodologies…

Customer Service Representative

Company: Pace Staffers

Location: New York, NY

Posted Aug 22, 2025

Utilize Microsoft Office applications for data entry and documentation purposes. Proficiency in data entry and computer skills, including familiarity with…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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