Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Project Director

Company: Arrow Workforce Solutions

Location: New York, NY

Posted Aug 21, 2025

7+ years of experience in project management or directorship within design, architecture, industrial design, product development, or related fields.

Client Services Agent - Italian Speaking

Company: Volatour

Location: New York, NY

Posted Aug 21, 2025

We are a leading Receptive Tour Operator in New York City who welcomes International Visitors when they travel into the United States.

Custodian-AT555503

Company: ICL

Location: Brooklyn, NY

Posted Aug 21, 2025

Familiarity with NY local and state plus federal housing laws. The Custodian plays a vital role in maintaining a safe, clean, and pleasant living environment…

Customer Service Agent (Temporary) - New York Hilton Midtown

Company: Hilton

Location: New York, NY

Posted Aug 22, 2025

As a Customer Service Agent, you would be responsible for responsible for answering and acting on calls from internal and external guests, logging and…

FT/PT Security Guard - Construction Site

Company: Silverseal

Location: New York, NY

Posted Aug 22, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

Chef Instructor

Company: CocuSocial, Inc.

Location: New York, NY

Posted Aug 21, 2025

Offer guidance and feedback during class to support student success. Our mission is to make culinary education fun, affordable, and accessible, empowering…

Executive Chef

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 22, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Customer Service Supervisor - Bilingual Chinese

Company: Firstrade Securities Inc.

Location: Flushing, NY

Posted Aug 21, 2025

Monitor and review calls or other correspondences between Representatives and Customers. Ability to resolve customer complaints and issues while maintaining a…

Senior Software Engineer, Platform (Mobile)

Company: Gemini Trust Company

Location: New York, NY

Posted Aug 21, 2025

Collaborate with cross-functional teams design, develop, and deliver high-quality mobile applications. Scope and independently implement features, making…

Senior Director of Piatti Brand Operations - Mill Valley, CA

Company: Palisades Hospitality

Location: New York, NY

Posted Aug 22, 2025

Work collaboratively with the other members of the senior Operations team to create, edit and/or advance useful tools, initiatives, and strategies for the field…

Customer Service & Dispatch Coordinator

Company: Ion Appliance Repair

Location: New York, NY

Posted Aug 21, 2025

Familiarity with CRM or field-service software. Join *Appliance Repair NYC*—a trusted provider of appliance repair and installation services across Manhattan…

Customer Service Representative

Company: Hudson Animal Hospital

Location: New York, NY

Posted Aug 21, 2025

In this role, you’ll be our customers’ first point of contact, responsible for delivering the best in class customer support experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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