Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 21, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

Bathroom Attendant

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 20, 2025

Previous experience in a customer service or hospitality role preferred, with a demonstrated ability to provide attentive and courteous service to guests in a…

Tax Manager

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

Data Analyst, Fundraising

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 21, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

Labor Monitor

Company: Mega Contracting Group, LLC

Location: Far Rockaway, NY

Posted Aug 21, 2025

Assist field personnel with any responsibilities outlined in the procedure in the event they request assistance. Walking the site daily to monitor compliance.

Data Analyst

Company: Maimonides Medical Center

Location: Brooklyn, NY

Posted Aug 21, 2025

Bachelor’s in HR, IT, Data Science, or related field (Master’s preferred). This role combines HR technology expertise, workforce analytics, and system…

Doorman

Company: NP prop mgmt

Location: Queens, NY

Posted Aug 21, 2025

Greet residents and guests; maintain a welcoming lobby. Prior doorman/concierge, security, or hospitality experience preferred. Job Types: Full-time, Part-time.

Sr Data Analyst New

Company: Crossmedia

Location: New York, NY

Posted Aug 21, 2025

The agency looks to the Analytics group for direction, strategic thinking, and prowess in data science. Past use of common media research tools: YouGov, MRI-…

Data Analyst

Company: DEPARTMENT OF FINANCE

Location: Manhattan, NY

Posted Aug 21, 2025

A master’s degree from an accredited college or university in social science, economics, statistics, computer science, data analysis, geography, sciences,…

Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Aug 21, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

Tax Senior

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

Senior Manager, Software Engineer(Full Stack, People Leader)

Company: Capital One

Location: New York, NY

Posted Aug 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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