Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Central Fill Pharmacy Inventory Lead

Company:

Location: Buffalo, NY

Posted Jan 30, 2025

View Details Apply on The Muse
travel 8 hour shift

Travel Nurse RN - Labor and Delivery - $2,128 per week

Company: Aureus Medical Group - Nursing

Location: Oklahoma City, Oklahoma

Posted Jan 29, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Endoscopy - $1,136 per week

Company: Medical Solutions

Location: Rochester, New York

Posted Jan 29, 2025

View Details Apply on healthecareers.com

Retail Banker {Rego Park} Full Time Bilingual Russian or Spanish preferred

Company: TD Bank

Location: Queens, NY

Posted Jan 30, 2025

View Details Apply on The Muse

Senior Client Partner, Large Customer Sales (Government)

Company: Reddit

Location: New York, NY / Remote

Posted Jan 30, 2025

View Details Apply on The Muse

Finance Business Specialist

Company: Diageo

Location: Mexico City, Mexico

Posted Jan 30, 2025

View Details Apply on The Muse
leader in live entertainment collection of worldrenowned venues Senior Director DevOps amp Cloud Engineering

Senior Director DevOps & Cloud Engineering

Company: Madison Square Garden Entertainment Corp.

Location: New York City, NY

Posted Jan 29, 2025

Madison Square Garden Entertainment Corp (MSG Entertainment) is seeking a Senior Director of DevOps & Cloud Engineering. The role involves leading the organization's cloud and DevOps strategy, managing a team of DevOps engineers, and ensuring high-quality, timely delivery of complex technical solutions. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 15+ years of technology leadership experience, and extensive experience with public cloud services providers, particularly AWS. They should also have a deep understanding of IT financial structures and strong negotiating and problem-resolution skills. MSG values diversity and offers robust tools and resources for employee growth and development.

View Details Apply on BuiltIn
loan repayment program contract travel

Travel Nurse RN - Dialysis - $2,005 per week

Company: Care Team Solutions

Location: Rochester, New York

Posted Jan 30, 2025

View Details Apply on healthecareers.com
per diem contract locum

Travel Nurse RN - Telemetry - $2,218 per week

Company: PRN Healthcare

Location: Glens Falls, New York

Posted Jan 30, 2025

View Details Apply on healthecareers.com

Sales Support Coordinator

Company: Thomson Reuters

Location: Mexico City, Mexico

Posted Jan 30, 2025

View Details Apply on The Muse
staffing agency contract locum

Travel Nurse RN - ED - Emergency Department - $2,070 per week

Company: Core Medical Group

Location: Rapid City, South Dakota

Posted Jan 29, 2025

View Details Apply on healthecareers.com
staffing agency travel 401(k)

Travel Nurse RN - SICU - Surgical Intensive Care - $2,545 per week

Company: Anders Group

Location: Albany, New York

Posted Jan 29, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

Related Pages

All Customer Success Jobs 1,492 jobs All Jobs in New York City, NY 57,606 jobs Customer Success in Remote 249,429 jobs Customer Success in Other US Location 216,827 jobs Customer Success in Multiple Locations 51,717 jobs Customer Success in USA 45,851 jobs Customer Success in Washington DC 35,137 jobs Customer Success in Chicago, IL 33,954 jobs Travel in New York City, NY 79,992 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 39,094 jobs Health Insurance in New York City, NY 36,706 jobs Life Insurance in New York City, NY 34,230 jobs