Customer Success Jobs in New York City, NY
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Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.
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Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman
Location: New York City, NY
Posted Jan 25, 2025
Tapestry Inc. is an inclusive and innovative global house of brands that values individuality and creativity. They believe in making dreams happen and fostering a culture where employees' voices are valued, ambitions are supported, and work is recognized. The company is committed to equity, inclusion, and diversity. Tapestry's competencies for all employees include courage, creativity, customer focus, dealing with ambiguity, drive for results, and interpersonal savvy. They also have specific competencies for people managers, including strategic agility, developing direct reports, and building effective teams.
Lead Product Manager, Identity
Company: Rokt
Location: New York City, NY
Posted Jan 25, 2025
mParticle by Rokt, a leading customer data platform, is seeking a talented Lead Product Manager to join their team. The role involves unlocking relevance in ecommerce, particularly focusing on Identity within the Customer & Client Data Platform. The CCDP leverages first and third-party data to enhance customer identification, audience insights, and attribution accuracy. The ideal candidate should have 6+ years of product management experience, a bachelor's degree in a relevant field, and experience or knowledge in CDPs. Rokt offers a competitive total compensation package, including a fixed annual salary, employee equity plan grant, and world-class benefits. The company values transparency, diversity, and fosters a culture of innovation and growth.
Mid Market Customer Success Manager
Company: monday.com
Location: New York City, NY
Posted Jan 25, 2025
The Customer Success Team at monday.com is a dynamic, empathetic, and passionate group that builds strong relationships with clients, ensuring their success with the platform. They serve as the main point of contact, empowering customers to connect their goals with monday.com's solutions. The role involves managing new accounts, leading webinars, and staying in touch with clients to maximize their potential. The team also navigates client organizations to uncover additional product applications and opportunities for partnership. Requirements include 3+ years of B2B SaaS customer success experience, strong communication skills, and a positive attitude.
Director, Amazon
Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman
Location: New York City, NY
Posted Jan 25, 2025
Coach, a global fashion house founded in New York in 1941, seeks a Director Amazon Marketplace to drive its business on Amazon. The role involves creating a strategic vision for Coach's growth potential, building a team, identifying opportunities for streamlining work, and nurturing high potential talent. The ideal candidate should possess strong strategic vision, organizational framework development skills, analytical skills, and proficiency in Excel and retail math. They should also have customer service experience, excellent communication skills, and be a team player. The role reports into the Vice President Retail and Wholesale North America and requires a deep understanding of the business, customer, and high level strategic and organizational agility.
SVP, Strategic Key Accounts
Company: Rokt
Location: New York City, NY
Posted Jan 25, 2025
Rokt, a hypergrowth ecommerce leader, is seeking an SVP Strategic Key Accounts to spearhead strategic initiatives for the company's most valuable accounts. The role involves crafting and executing a robust business development strategy, managing the entire sales cycle, and leading a high-performing team. The successful candidate will manage relationships with leading global brands, drive growth, and meet or exceed quarterly and annual revenue targets. Rokt offers a competitive compensation package, employee equity plan grant, and world-class benefits.
Engineering Manager, Video Software Engineering
Company: NBCUniversal
Location: New York City, NY
Posted Jan 25, 2025
NBCUniversal is seeking an Engineering Manager for its Video Software Engineering team. The role involves managing and developing engineering talent, driving technical initiatives, and collaborating with various teams to deliver a high-quality streaming service. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or a related field, along with hands-on experience in Golang, JavaScript, or Angular. They should also have expertise in reviewing code, experience in a JIRA/Confluence environment, and at least 2 years of Engineering Management experience. The position offers a competitive salary range of $130,000 to $190,000, bonus, and long-term incentive eligibility, along with comprehensive benefits.
Site Reliability Engineer
Company: NBCUniversal
Location: New York City, NY
Posted Jan 25, 2025
NBCUniversal is seeking a Site Reliability Engineer with extensive DevOps/SRE experience, particularly in the technology sector. The role involves supporting live channel distribution on the Video Streaming Engineering team, diagnosing and preventing on-air issues, and maintaining distribution systems. The ideal candidate should have a BS in Engineering or Computer Science, 5+ years of DevOps/SRE experience, and proficiency in deployment automation, containerization, and orchestration services. Familiarity with CICD tools, Linux System Administration, and coding in Go, Python, Ruby, Java, or shell languages is required. The position is fully remote and offers comprehensive benefits.
Major Account Manager
Company: Arista Channels
Location: Oklahoma City, OK
Posted Jan 25, 2025
Arista Networks is a leading company in data-driven client-to-cloud networking, known for its innovation in cloud computing, AI, and software-defined networking. The company values diversity and inclusivity, and has received prestigious awards for its engineering team, diversity, compensation, and work-life balance. The job description is for a Major Account Manager role in the OKC and Tulsa area, requiring a hunter mentality, proven track record in technology sales, and strong relationships within the territory. The role involves exceeding sales targets, utilizing a consultative selling approach, and collaborating with various teams to design and position compelling solutions.
Finance Analyst
Company: FreeWheel
Location: New York City, NY
Posted Jan 25, 2025
FreeWheel, a Comcast company, is seeking a mission-driven quantitative thinker for a Finance role. The successful candidate will own the initial calculation of key monthly and quarterly revenue deliverables, maintain assigned revenue models, and ensure their associated deliverables are performed on time and accurately. The role involves strong business partnerships, advanced analytics, and process improvement. Responsibilities include preparing and delivering monthly billable revenue calculation files, partnering with SalesOps teams, supporting monthly forecast and close responsibilities, and collaborating with Commercial Finance to develop automated systems. The ideal candidate will have a Bachelor's degree in finance, accounting, or a related discipline, 1+ years of experience in revenue operations, and strong analytical and financial modeling skills. They should be a self-starter, detail-oriented, and able to work independently. Familiarity with marketplace business models and ad tech is a plus.
Jr. IT Project Engineer
Company: Atlas Technica
Location: New York City, NY
Posted Jan 25, 2025
Atlas Technica, a rapidly growing IT management firm for hedge funds and investment firms, is seeking a Junior Project Engineer. The role involves onboarding new clients, delivering technical projects, and providing customer support. Responsibilities include implementing technical solutions, assisting with onsite buildouts, and participating in research and testing of new systems. The ideal candidate should have 13 years of IT experience, including desktop support, systems engineering, and systems administration. Knowledge of cloud products, networking, and financial industry applications is preferred. Atlas Technica offers a competitive salary, comprehensive benefits, and a professional yet friendly environment.