Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Jul 31, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

Member Service Representative (Bilingual Mandarin or Cantonese)

Company: Medix

Location: New York, NY

Posted Jul 31, 2025

Handle high-volume inbound calls (approx. 60/day) from members and providers. Member Service Representatives are cross-trained for calls, emails, and chat.

Project Manager, Employee Engagement (NY or SF)

Company: Gap

Location: New York, NY

Posted Jul 31, 2025

Manage in store execution of employee initiatives through effective programs, tools and resources that are relevant, engaging and inspiring for field employees.

Sales Associate

Company: CRATE & BARREL

Location: New York, NY

Posted Aug 01, 2025

Under the direction and mentorship of the Store Manager, your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering…

High Touch Operations Manager

Company: Experis

Location: New York, NY

Posted Jul 31, 2025

Maintains a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, chat, video…

Independent Sales Associate

Company: Jase Enterprise California

Location: Studio City, CA

Posted Aug 01, 2025

We provide full training from experienced leaderships to ensure you will succeed. In this role, you’ll engage directly with homeowners, delivering personalized…

Carpenter

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 31, 2025

Administrative, medical, and supervisory staff, employees, patients, representatives of contractors, vendors, etc. Hangs pictures, bulletin boards, signs, etc.

Commercial Cleaner

Company: Sophia cleaning

Location: New York, NY

Posted Jul 31, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and sanitation in various environments, ensuring a welcoming atmosphere for guests and…

Switchgear Project Manager - hybrid role!

Company: U.S. Electrical Services, Inc.

Location: New York, NY

Posted Jul 31, 2025

Bachelor’s degree in Project Management, Engineering, Business, or a related field. At least 5 years of proven experience in project management, preferably in…

Part Time Sales Associate, Google Store Retail Chelsea

Company: Mosaic

Location: New York, NY

Posted Jul 31, 2025

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field…

Executive Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 01, 2025

Bachelor's degree in culinary arts preferred; a certificate in culinary arts, pastry-making, or a related field is a plus.

Staff Data Scientist

Company: Intuit

Location: New York, NY

Posted Jul 31, 2025

Contribute to and help refine a data science roadmap aimed at driving product funnel optimization and scalable growth initiatives.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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