Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Housekeeper - Mount Sinai Brooklyn - Part-time 0.8 fte day shift

Company: Mount Sinai Health System

Location: Brooklyn, NY

Posted Jul 31, 2025

Cleans, maintains and supplies assigned patient and non-patient areas according to standardized procedures of the department by utilizing mechanical equipment,…

Senior Manager, Software Engineering, iOS

Company: Capital One

Location: New York, NY

Posted Jul 31, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: New York, NY

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Information Security Analyst

Company: Santander US

Location: New York, NY

Posted Jul 31, 2025

Bachelor's Degree or equivalent work experience: Computer Science, Engineering or Information Technology Management, or equivalent field.

Executive Chef, Lincoln Ristorante

Company: Delaware North

Location: New York, NY

Posted Jul 31, 2025

Culinary Arts degree or certification preferred; ServSafe and Food Safety Handler certifications required. Flexible schedule to meet the demands of a dynamic,…

Customer Service Representative: Contact Lens

Company: SUNY College of Optometry

Location: New York, NY

Posted Jul 31, 2025

We are seeking talented and enthusiastic individuals to engage with our patients and serve as a primary contact and welcoming first impression for our patients…

Staff Accountant

Company: LHH Recruitment Solutions

Location: Redwood City, CA

Posted Jul 31, 2025

Bachelor’s degree in Accounting, Finance, or a related field. Collaborate with teams to support manufacturing or service operations.

Security Guard - Midtown Housing Facility

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Data Analyst I - Medical Education

Company: Mount Sinai Health System

Location: New York, NY

Posted Jul 31, 2025

Collaborate with the Assessment and Evaluation Team on the design, analysis, and reporting of annual medical student surveys using various surveying tools and…

Customer Service Representative

Company: A&M quality auto service

Location: Bronx, NY

Posted Jul 31, 2025

The ideal candidate will possess strong communication skills, be proficient in data entry, and have experience in a call center environment.

Associate - Business Analyst

Company: Morgan Stanley

Location: New York, NY

Posted Jul 30, 2025

Experience in financial services field, with emphasis on banking and deposits. Minimum BS degree in Computer Science, Engineering or a related field.

Graphic Designer/Video Editor

Company: Mockins

Location: Brooklyn, NY

Posted Jul 30, 2025

Collaborate closely with the marketing team to develop campaign concepts, creative strategies, and content calendars. *Monday - Thursday:* 9:00 AM - 6:00 PM.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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