Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Security Officer - Tech Headquarters - Midtown

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Speciality Care Member Engagement Associate

Company: Spring Health

Location: New York, NY

Posted Jul 30, 2025

Make a high volume of outbound calls to members who have completed screenings or may benefit from Specialty Care Programming.

Security Officer - Corporate Office - Midtown, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Senior Accountant (5+ Years Experience)

Company: Table 87

Location: Brooklyn, NY

Posted Jul 30, 2025

*Reconcile daily cash deposits* and credit card activity for multiple locations. *Process vendor invoices* and ensure timely payments.

Security Guard - Wards Island Housing Facility

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 30, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Salesforce Project Manager

Company: M&D CAPITAL PREMIER BILLING

Location: Richmond Hill, NY

Posted Jul 30, 2025

Strong written and verbal communication skills; ability to clearly communicate with both technical and non-technical stakeholders.

Security Officer

Company: International Proactive Security Inc.

Location: Jamaica, NY

Posted Jul 30, 2025

Your role as a Security Officer will be to provide exceptional customer service to our clients and guests, monitor and report any activity, and work hand in…

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Brooklyn, NY

Posted Jul 30, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Security Officer

Company: The Museum of Modern Art

Location: New York, NY

Posted Jul 30, 2025

CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A provisional time period may be provided in order to acquire this…

Business Manager

Company: European Wax Center

Location: West New York, NJ

Posted Jul 30, 2025

Establish trust and confidence, and develop positive relationships with employees, members, and guests. College degree in a related field or 2 years minimum…

Controller

Company: Robert Half

Location: New York, NY

Posted Jul 30, 2025

Collaborate with operations and ownership teams to develop budgets, forecasts, and perform detailed financial analyses.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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