Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Jul 28, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Associate II - Prime Client Operations

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Skillset to properly escalate issues to management, controls team and front office sales and trading teams. Relentless and versatile learner with an aptitude…

Assessments & Exercises Vice President - ITGC, Controls Testing, Audit

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Formal training or certification on security concepts and 5+ years of applied experience. Demonstrated experience to simultaneously lead multiple on-going…

Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

Part Time Sales Associate | Permanent Jewelry Welder

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Our in-store *Charm Bar* invites customers to design their own bracelet or necklace — choosing stones, charms, and chains based on personal energy, milestones,…

Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

Part Time Sales Associate | Jewelry Welder | Zapper

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Learn the art of permanent jewelry linking and weld Amare Wear’s permanent jewelry on our customers as bracelets, anklets, necklaces and rings.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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