Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Accounting Manager

Company: Rose Associates Inc.

Location: New York, NY

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred. Your role will be pivotal in driving strategic decision- making by…

Housekeeping

Company: Have it Maid

Location: Brooklyn, NY

Posted Jul 26, 2025

This role requires a strong commitment to providing excellent customer service while ensuring that all areas are clean, safe, and welcoming for clients and…

Devices Product Marketing Manager, Platforms and Devices Marketing

Company: Google

Location: New York, NY

Posted Jul 26, 2025

From early stage analysis (competitive analysis, determining who the consumer we are building for is, the insights about them, and the solutions they need), to…

Construction Project Manager

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 25, 2025

10+ years of experience as a Project Manager in interior design or construction. Regularly visit project sites in NYC. Build scopes of work for each project.

Automotive Dealership Controller

Company: Confidential

Location: National City, CA

Posted Jul 25, 2025

Recruit, supervise and develop dealership office personnel. The Controller is responsible for making independent discretionary decisions regarding the…

EVS Associate

Company: Banner Health

Location: Sun City, AZ

Posted Jul 26, 2025

Works as a member of the environmental service team to ensure the safety, health, and high morale of patients, visitors and staff by helping to provide a clean,…

Customer Service

Company: Lux Bakery

Location: New York, NY

Posted Jul 26, 2025

Handle inbound and outbound calls to assist customers with their inquiries and concerns. Process transactions, including cash handling, efficiently and…

HVAC Truck Based Controls Technician (union)

Company: Johnson Controls

Location: New York, NY

Posted Jul 26, 2025

Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical…

Pharmaceutical Sales Associate - Brooklyn, NY

Company: IQVIA

Location: New York, NY

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

Graphic Designer (NY-based)

Company: Crawford Group

Location: New York, NY

Posted Jul 25, 2025

Looking for a talented Senior Designer to develop world-class design systems and brand guidelines, global campaign concepts (from ideation to production), as…

Client Sales Associate

Company: Veritas Management Inc.

Location: Brooklyn, NY

Posted Jul 25, 2025

Tech-Savvy – Comfortable with CRM software, data management tools, and other sales platforms that track enrollment progress.

Marketing Manager

Company: BPM-PR Firm Is Hiring

Location: New York, NY

Posted Jul 26, 2025

Source and Manage Social Media Team: Recruit, train, and manage a team of social media specialists responsible for creating and curating content, engaging with…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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