Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Manager, Database Reliability Engineering

Company: The Walt Disney Company (Corporate)

Location: New York, NY

Posted Jul 25, 2025

Provide technical analysis, effort and cost estimation, and system design recommendations. Bachelor’s degree in Computer Science, Information Systems, Software,…

Property Manager

Company: Rose Associates Inc.

Location: New York, NY

Posted Jul 25, 2025

All active license holders must register their license with Rose Associates upon hire. Valid NYS real estate license or ability to obtain one within the first…

Manager of Institutional Giving

Company: DREAM

Location: New York, NY

Posted Jul 25, 2025

DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state…

Sales Assistant

Company: QUEST USA CORP

Location: Brooklyn, NY

Posted Jul 25, 2025

A deep understanding of major retailers and their operations is essential, along with extensive experience in reporting and forecasting, which are critical for…

Management Chef, Banquets - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 25, 2025

This individual will work in close partnership with the Executive Chef and Executive Sous Chef to develop and execute seasonal, luxury-driven menus and…

Graphic Designer

Company: Marquee Brands

Location: New York, NY

Posted Jul 25, 2025

In collaboration with the Creative and Marketing teams, you will develop and design creative that includes identity, packaging, retail, campaigns, brand…

Regional Security Manager-East | Global Field Security

Company: NIKE

Location: New York, NY

Posted Jul 25, 2025

Typically, your workday consists of meetings, phone calls and responses to immediate security concerns and oversight of the security operations at your assigned…

Senior Associate, Data Visualization & Analytics

Company: New York Life Insurance Company

Location: New York, NY

Posted Jul 25, 2025

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live…

Sales Event Assistant

Company: Legacy League

Location: New York, NY

Posted Jul 25, 2025

Set up and manage pop-up event sites. Collect data on customer interactions and feedback to help refine marketing strategies. New York, NY 10018 (Required).

HVAC Technician

Company: COIT Cleaning & Restoration Services

Location: Union City, CA

Posted Jul 25, 2025

RequirementsSelf-motivated individual with good driving record. This includes being polite, courteous and respectful. No Experience needed - Paid Training!

Security Shift Supervisor

Company: Marksman Security

Location: Culver City, CA

Posted Jul 25, 2025

Must have a valid state security guard card. Bachelor’s degree in criminal justice and/or business, or related field preferred. Valid CA BSIS Guard Card.

Auxiliary Security Officer

Company: Marksman Security

Location: Culver City, CA

Posted Jul 25, 2025

Provide excellent customer service which could include giving directions, opening doors and greeting employees, visitors and contractors in a proper manner.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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