Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Account Executive, Customer Base (APAC)

Company: NinjaOne

Location: Other US Location

Posted Jan 24, 2025

The Account Executive role at NinjaOne in North Sydney, NSW, involves achieving sales and profitability objectives, focusing on small and midmarket accounts in the APAC region. The role is strategic, with responsibilities including territory planning, relationship development, running sales cycles, pricing presentation delivery, negotiations, and closing revenue. The ideal candidate should have an Associates or Bachelor's degree, 2+ years of SaaS software sales experience, and a proven track record of meeting and exceeding sales quotas. NinjaOne offers a collaborative work environment, work-life balance, growth opportunities, and competitive compensation.

Senior Sales Engineer

Company: Fluence

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a role in a startup atmosphere, supporting the APAC Sales team in winning new business through proposal creation and management. The role involves managing a Deal Team, collaborating with Sales leaders to set up winning strategies, and ensuring proposals meet customer requirements. The successful applicant will have a Bachelor's degree in Engineering or related field, 3+ years of complex tender and bid management experience, strong communication skills, and the ability to work under pressure. The company values safety, quality, integrity, and agility, and offers opportunities for professional growth and cultural diversity.

Platform Engineer

Company: Smarsh

Location: Other US Location

Posted Jan 24, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a Platform Engineer with a strong background in cloud technologies, containerization, and orchestration. The ideal candidate will implement and maintain scalable, resilient, and secure platform infrastructure, write and review code, and optimize existing infrastructure. Smarsh offers a competitive salary, strong maternity and paternity scheme, workplace pension, flexible holiday package, private medical insurance, dental plan, group life assurance, income protection, employee assistance program, monthly wellness allowance, adoption assistance, and stock options. Smarsh values diversity and has been recognized as a Best Place to Work by Comparably.com.

Solutions Consultant, Enterprise (Indonesia)

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, collaboration, and disruption. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers a supportive environment with flexible benefits and opportunities for professional growth. Qualifications include understanding of data networking, cybersecurity solutions, and experience in presales roles.

Specialist - Customer Success

Company: Freshworks

Location: Other US Location

Posted Jan 24, 2025

Freshworks is a company that provides affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. They have received numerous accolades and have over 50,000 customers worldwide. The Customer Success Specialist role involves proactively engaging with customers, understanding their business flows, showcasing product demos, and aligning with key stakeholders to strengthen customer relationships. The ideal candidate should have at least 4+ years of experience in a customer success role, strong communication skills, and the ability to report client status regularly.

Knowledge Management Specialist (Hybrid)

Company: PartnerHero

Location: Other US Location

Posted Jan 24, 2025

PartnerHero is offering a full-time, hybrid role for a Knowledge Management Specialist in Manila, Philippines starting February 20, 2025. The role involves developing, organizing, and maintaining multiple comprehensive knowledge bases to empower associates and improve organizational efficiency. The ideal candidate should have 2+ years of experience in knowledge management, content development, or instructional design, and a strong understanding of knowledge center support methodologies. The company values diversity, inclusion, and equal employment opportunities, and offers competitive benefits including a hybrid working arrangement, competitive base salary, generous paid vacation, and training opportunities.

Sales Enablement Manager, APJ

Company: Kong

Location: Other US Location

Posted Jan 24, 2025

Kong, a leading cloud-native API platform, is seeking a Sales Enablement Manager to equip the sales team with necessary tools, training, content, and processes. The role involves developing onboarding programs, creating sales enablement content, managing tools, analyzing performance, collaborating cross-functionally, and optimizing sales processes. The ideal candidate should have 5+ years of experience in sales enablement, technical proficiency with sales tools, strong communication skills, a data-driven approach, and collaboration abilities. Preferred qualifications include certification in sales training methodologies, experience managing global programs, and knowledge of modern SaaS selling techniques. Key competencies include strategic thinking, problem-solving, and leadership.

Site Success Manager

Company: Helpware

Location: Other US Location

Posted Jan 24, 2025

Helpware is a global technology company offering customer experience and operational support. The Site Success Manager role involves onboarding users to the Slopes software platform, driving adoption, and fostering engagement. Responsibilities include managing onboarding, increasing user adoption, client relationship management, proactive support, data-driven insights, and client feedback collection. Qualifications include 2-3 years of customer success or account management experience, a customer-centric mindset, excellent communication skills, problem-solving ability, and data analysis experience. Benefits include medical insurance, English classes, flexible schedule, corporate training, a comfortable office, equipment, official employment, professional development opportunities, bonuses, and remote work options.

Global Sales Support Specialist

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, collaboration, and individual contributions. The Global Sales Support Specialist role involves supporting the Field Sales Team with complex deals, short-term marketing promotions, and training. The ideal candidate should have 2+ years of related experience, excellent communication skills, and proficiency in Google products and CRM systems. The company offers a supportive environment with flexible work arrangements and wellbeing programs.

Human Resources Partner (Recruitment)

Company: Skyward

Location: Other US Location

Posted Jan 24, 2025

Skyward, a global company with a family-like atmosphere, is seeking an experienced HR Partner for its recruitment team. The HR Partner will conduct job analyses, manage recruitment processes, ensure regulatory compliance, and improve work relationships. The ideal candidate should have 2+ years of HR experience, expertise in recruitment, and proficiency in Applicant Tracking Systems. Skyward offers equal employment opportunities and prohibits discrimination.

Senior Staff QA Engineer (NGFW)

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 24, 2025

Palo Alto Networks is seeking a Senior Staff Engineer to own the end-to-end quality of the NGFW Product. The role involves developing and executing comprehensive test plans, test cases, and test scripts, as well as developing test automation frameworks using Python. The company values collaboration, innovation, and diverse teams, offering a range of development and personal wellbeing programs. The ideal candidate will have a Bachelor's or Master's degree in Computer Science, 6+ years of experience in testbed environment bring up for Scale, System, and Performance Testing, strong programming experience in Python, and hands-on experience with testing tools like Selenium.

User Support Specialist

Company: Helpware

Location: Other US Location

Posted Jan 24, 2025

Helpware is a global technology company offering customer experience and operational support. The User Support Specialist role involves providing technical support, resolving issues, maintaining communication with users, documenting interactions, collecting feedback, and assisting in product training. The ideal candidate should have 2-3 years of customer support experience in a SaaS environment, strong technical and communication skills, problem-solving abilities, and attention to detail. Preferred qualifications include industry experience in the clinical trial environment. The company offers benefits such as medical insurance, English classes, corporate training, a comfortable office, equipment, official employment, professional development opportunities, bonuses, and remote work options.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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