Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Marketing Manager - EMEA

Company: Kong

Location: Other US Location

Posted Jan 22, 2025

Kong EMEA is seeking a Regional Marketing Manager to oversee integrated campaigns across events, content marketing, social media, and paid digital campaigns within the Southern and Central EMEA region. The successful candidate will report to the Sr Director Marketing EMEA and collaborate with regional sales teams to understand market priorities and deliver impactful campaigns. Responsibilities include establishing a trusted partnership with sales stakeholders, managing regional budget and reporting, coordinating regional planning and execution, and maintaining ownership of regional performance through consistent reporting and optimization. The ideal candidate will have 10+ years of marketing experience in a hypergrowth, fast-paced environment, with expertise in software and SaaS subscription models. Strong collaboration skills, familiarity with marketing platforms, and a proven track record of delivering measurable results are required. Fluency in French and/or German is a must.

Software Engineer (Golang) - ProcessOut - Integrations

Company: Checkout.com

Location: Other US Location

Posted Jan 22, 2025

Checkoutcom is a global company offering flexible payment solutions to enterprises like Samsung, Deliveroo, and Adidas. They are building a payment orchestration platform, ProcessOut, which powers many large brands. They are looking for a Junior Software Engineer to join their Backend team and work on their merchant-facing platform. The ideal candidate should have at least 1 year of software development experience, knowledge of web-related tech, and be able to communicate with third-party API providers. The role involves working within the Integration team, contributing to services and architecture, and cooperating with the Product team on new features.

Accountant III

Company: PartnerHero

Location: Other US Location

Posted Jan 22, 2025

PartnerHero is a global company that connects talented individuals with innovative businesses, providing strategic expertise and technology. They are seeking a highly skilled Accounting professional for their team in Honduras. The ideal candidate will have a Bachelor's degree in Accounting, Certified Accountant accreditation in Honduras, and at least three years of accounting experience. They should be proficient in Excel or Google Sheets, have analytical skills, and be able to work under pressure. The role involves recording invoices, preparing financial statements, managing fixed assets, and assisting with month-end financial deliverables. PartnerHero offers hybrid working arrangements, a competitive salary, generous vacation, attractive benefits, and opportunities for professional development. The company values diversity, inclusion, and equal employment opportunities.

Customer Success Manager

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks, a California-based company, is seeking a Customer Success Manager for their London team. The role involves acting as a strategic consultant and trusted advisor to midmarket and enterprise customers, ensuring customer satisfaction and retention. The ideal candidate should have at least 7 years of experience in a B2B environment, with a background in Solution Engineering or similar consultative roles. They should be comfortable presenting technology solutions, proactively growing customer relationships, and influencing change in complex organizations. Freshworks offers a comprehensive benefits package, including company-funded insurance, pension scheme, learning budget, fitness budget, free yoga classes, cycle to work scheme, company-funded lunch, employee assistance program, 25 days of annual PTO, and discounted tax support services. Freshworks is committed to diversity and equal opportunity in the workplace.

Multilingual Customer Support Specialist

Company: Veo Technologies

Location: Other US Location

Posted Jan 22, 2025

Veo is a global leader in AI-based sports camera technology, offering an innovative, fully automatic camera solution for sports teams worldwide. The company is growing rapidly, with over 40,000 clubs in 90+ countries using their product. Veo values its employees, who are described as some of the brightest minds in the industry. They are currently hiring a Multilingual Customer Support Specialist with excellent communication skills and a solution-oriented mindset. The ideal candidate will assist customers, navigate systems, and provide efficient support via phone and email. Veo offers a thriving work environment with a focus on work-life balance, diversity, and continuous learning.

Staff Quality Engineer - Cypress

Company: Matillion

Location: Other US Location

Posted Jan 22, 2025

Matillion, a data productivity cloud company, is expanding its global presence with a new office in Hyderabad, India. They are seeking passionate, high-integrity individuals to join their growing business, specifically Staff Quality Engineers for Team Green. The role involves mentoring junior team members, designing quality frameworks, advocating for testing excellence, and fostering collaboration within cross-functional teams. The ideal candidate should have proficiency in end-to-end testing of SaaS applications, experience in developing test automation tools, deep understanding of the software development life cycle, and proficiency in Java, JavaScript, and cloud technologies.

Lead Software Engineer - Site Reliability

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshservice, and Freshchat. They have been recognized by reputable sources like CNBC, Forbes, and TrustRadius. The job description involves writing scripts for DevOps tasks, integrating with tools, managing user accounts, performing Linux administration, designing CICD pipelines, setting up monitoring and logging solutions, and more. Qualifications include extensive experience with programming, Linux, Git, CICD tools, IaC tools, Kubernetes, cloud computing, and database administration.

Customer CRM Manager

Company: Octopus Energy

Location: Other US Location

Posted Jan 22, 2025

Octopus Electric Vehicles is seeking a CRM Manager to help deliver world-class customer journeys and digital driver experiences. The role involves managing all customer communications, measuring and reporting on effectiveness, and exploring new communication channels. The ideal candidate will have excellent communication skills, be a self-starter, methodical, and passionate about CX. Octopus Energy Group, the parent company, has been recognized as a top company to work for in recent years.

Field Service Technician

Company: Centric Business Systems, Inc.

Location: Other US Location

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Technician in Baltimore, Maryland. The role involves maintaining and repairing office equipment, promoting customer satisfaction, and influencing equipment sales. The ideal candidate should have technical knowledge, problem-solving skills, customer service orientation, and business acumen. UBEO offers a competitive compensation package, including health, dental, and vision plans, a health reimbursement account, life insurance, and a 401k plan with a match. UBEO is an Equal Opportunity Employer.

Fullstack Technical Lead (Java & Next.js)

Company: 3Pillar Global

Location: Other US Location

Posted Jan 22, 2025

3Pillar Global is inviting a distinguished tech innovator to join their elite team. This role goes beyond conventional software development, focusing on engineering solutions that disrupt industries. The ideal candidate will have at least 7+ years of experience as a Full Stack Engineer with proficiency in Next.js, HTML, CSS, Java, and Google Cloud Platform. They should be able to guide technical direction, evaluate trade-offs, and collaborate with product design and engineering teams. The company offers a flexible work environment, focuses on employee wellbeing, and provides opportunities for career growth and development.

Technical Lead C

Company: 3Pillar Global

Location: Other US Location

Posted Jan 22, 2025

3Pillar Global is inviting a distinguished tech innovator to join their elite team. This role goes beyond conventional software development, focusing on engineering solutions that disrupt industries. The ideal candidate will have at least 7 years of experience as a Full Stack Engineer, proficient in C, Linux, and Agile methodologies. They should have a high level of English proficiency, experience leading teams, and a deep understanding of networking principles, architecture, and object-oriented programming. The company offers a flexible work environment, global team collaboration, wellbeing focus, and opportunities for career growth. 3Pillar Global is an equal opportunity employer committed to diversity.

Demand Generation Manager

Company: Pythian

Location: Other US Location

Posted Jan 22, 2025

Pythian, a leading data and cloud solutions provider founded in 1997, is seeking a Demand Generation Manager. The role involves developing and executing comprehensive demand generation strategies, managing multichannel campaigns, analyzing campaign performance, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 5+ years of experience in demand generation, proficiency in marketing automation platforms, and strong analytical skills. Pythian offers a competitive rewards package, flexible remote work, professional development opportunities, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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