Customer Success Jobs in Other US Location
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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.
Senior Machine Learning Engineer - Conversational Experience
Company: Canva
Location: Other US Location
Posted Jan 22, 2025
Canva, a design platform, is seeking a machine learning software engineer with extensive industry experience. The role involves building and deploying machine learning models, collaborating on solutions to enhance the user experience, and mentoring team members. The Conversational Experience group aims to transform user interaction through innovative conversational AI solutions. Canva offers a range of benefits including equity packages, inclusive parental leave, and a wellbeing allowance.
Backend Engineer, (Java) Print, Growth (Open to remote across ANZ)
Company: Canva
Location: Other US Location
Posted Jan 22, 2025
Canva Print is seeking a software developer to build scalable features, tools, and frameworks for their customers. The role involves designing, developing, and deploying solutions, working closely with cross-functional teams, and communicating effectively with product managers and engineers. The ideal candidate should be comfortable working in Canva's core technology environment, which is Java-based and uses both relational and NoSQL databases. Experience with AWS, Docker, AB testing, and experiment-driven development is a plus. Canva offers equity packages, inclusive parental leave, and a flexible work environment. The company is looking for someone who can contribute to their mission of scaling up rapidly and bringing Canva designs into the real world.
Senior Customer Success Advisor
Company: Rapid7
Location: Other US Location
Posted Jan 22, 2025
The job posting is for a Senior Customer Success Advisor at Rapid7, a cybersecurity company. The role involves acting as a trusted advisor for customers, managing relationships with key stakeholders, providing product expertise, staying updated on cybersecurity trends, advocating for customer needs, mitigating risks, and tracking performance metrics. The ideal candidate should have extensive experience in customer success, excellent communication skills, technical knowledge, and problem-solving abilities. Rapid7 is committed to diversity and equal opportunity employment.
Analyst / Sr Analyst
Company: EVERSANA
Location: Other US Location
Posted Jan 22, 2025
EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They are proud to be certified as a Great Place to Work and prioritize diversity and inclusion. The company is seeking a candidate with at least 1 year of experience in a healthcare or insurance-related role, preferably in patient services, benefit verification, reimbursement, or prior authorization. The role involves benefit verification, reimbursement, prior authorization, and handling phone calls. The candidate should have strong communication skills, proficiency in healthcare information systems, and the ability to work independently and as part of a team, including night shifts.
Customer Support Manager - APAC
Company: Sensor Tower
Location: Other US Location
Posted Jan 22, 2025
Sensor Tower is hiring a Customer Support Specialist for a hybrid role in Tokyo. The role involves providing expert support to customers, identifying their needs, and resolving technical issues. The ideal candidate should be fluent in Japanese and English, have at least 35 years of experience in a customer-facing role, and possess excellent communication and problem-solving skills. Sensor Tower offers a flexible work environment, competitive benefits, and a commitment to equal employment opportunity.
Customer Experience Assistant Manager
Company: Brilliant Earth
Location: Other US Location
Posted Jan 22, 2025
Brilliant Earth is seeking an Assistant Manager for their King of Prussia location. The role involves leading a team of Concierges, Customer Experience Assistants, and Jewelry Consultants to deliver exceptional service and achieve sales and customer experience goals. Key responsibilities include recruiting and managing a team, maintaining a luxury showroom environment, creating personalized customer experiences, and collaborating across departments. The ideal candidate should have retail management experience, a passion for customer service, strong organizational skills, and excellent communication abilities. Brilliant Earth offers career growth opportunities, a diverse team, lifestyle spending account, continued education, employee discounts, sales incentive programs, mental wellness perks, giving back opportunities, comprehensive benefits, and a generous 401k match.
Alliances Director
Company: BlackLine
Location: Other US Location
Posted Jan 22, 2025
BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. BlackLine is seeking a candidate with 5+ years of experience in related fields, preferably with a Bachelor's degree and a background in finance/accounting. The role involves developing business with strategic alliance partners, building pipeline with SAP, driving incremental ACV, and executing regional strategies. The candidate will be responsible for account planning, targeting, alliance strategy, program management, stakeholder management, and alliance marketing. They will also maintain accurate pipeline results and promote the alliance value proposition within BlackLine, SAP, and Alliance Partner organizations. The ideal candidate will have a willingness to travel, experience in partner alliance management, and a track record of delivering measurable results.
Customer Support Specialist
Company: Red Points
Location: Other US Location
Posted Jan 22, 2025
Red Points is a leading solution for companies to combat counterfeits, piracy, impersonation, and distribution abuse. They offer a scalable and cost-effective platform, with over 1000 companies relying on them. The company is seeking a Customer Support Specialist to ensure clients have a seamless experience. The role involves addressing customer inquiries, providing operational support, collaborating with teams to resolve technical issues, and gathering customer feedback for product improvement. The company offers a friendly, diverse work environment, top-notch health insurance, flexible working hours, and various benefits.
Technology and Innovation - Associate Director - Technical
Company: Riveron
Location: Other US Location
Posted Jan 22, 2025
The job posting is for a TechnoFunctional Program Manager role that involves driving the successful implementation, integration, and continuous optimization of business applications such as SAP NetSuite and Salesforce. The ideal candidate should have extensive experience in ERP systems, system integration, data migration, and managing cross-functional teams. They should also have hands-on experience with Salesforce CRM and a deep understanding of business processes across finance, supply chain, manufacturing, and HR. The role involves leading end-to-end implementation of business applications, overseeing ongoing optimization, managing integrations between ERP systems and other platforms, and collaborating with the Salesforce team to design and implement integrated solutions. The candidate will also partner with business leaders to understand their needs and convert them into actionable ERP requirements, manage relationships with senior leaders, and lead user training and adoption efforts.
Analyst II, Scheme Compliance
Company: Checkout.com
Location: Other US Location
Posted Jan 22, 2025
Checkoutcom, a leading fintech company, is seeking an ambitious Scheme Compliance Analyst II to join their global team. The role involves conducting detailed investigations on suspected merchants, collaborating with various stakeholders, and ensuring compliance with card scheme regulations. The ideal candidate should have a bachelor's degree, experience in digital payments or fintech, and a strong understanding of card schemes rules and regulations. The company values diversity, inclusivity, and continuous learning, and offers a supportive work environment.
Education Manager, Australia and New Zealand (ANZ)
Company: Xero
Location: Other US Location
Posted Jan 22, 2025
Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero aims to make running a business beautiful by enhancing efficiency, connecting businesses with big technology, and fostering a supportive community. The Education Manager for ANZ will develop and manage the regional education strategy, ensuring high engagement with AU and NZ Go-To-Market teams, and maintaining strong relationships with key stakeholders. The role requires proven experience in team management, education content development, project management, and stakeholder management. Xero offers generous benefits, including flexible working, career development, and a positive work environment.
Lead Identity Engineer - Ping Migration expert
Company: Simeio
Location: Other US Location
Posted Jan 22, 2025
The job description is for a Migration Specialist with hands-on experience in end-to-end implementation of Access Management using ForgeRock Ping Identity CA SiteMinder. The candidate should have worked on at least 3 implementations, have knowledge of federation protocols, and be proficient in Ping products like PFP, AP, DP, D proxy, and Ping Protect. The role requires expertise in Kerberos IWA authentication schemes, Layer7 web services routing and security, SCIM provisioning, and various MFA tools. The candidate should have experience with troubleshooting HTTP and web applications, HTML/CSS template design, and knowledge of CICD process and access management devops deployment model. Familiarity with cloud platforms like AWS, Azure, and cloud infrastructure features is essential. Strong automation and scripting skills in PowerShell, Python, and Shell are required. The candidate should be able to collaborate with cross-functional teams, communicate effectively, and conduct root cause analysis to solve problems.