Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Insurance Transaction Customer Service Associates (Full Time/Permanent)

Company: Sutherland

Location: Other US Location

Posted Feb 01, 2025

Sutherland, a global company founded 35 years ago, is seeking an analytical and attentive Insurance Transaction Associate. The role involves providing customer service support, building relationships, maintaining quality results, and collaborating with licensed insurance agents. Qualifications include a minimum of 4 CXCGCE subjects, a valid government-issued ID, flexibility for various shifts, and strong communication skills. Sutherland offers competitive compensation, paid training, discounts, excellent health insurance, and career development opportunities.

Health Solutions Partner - Manager/Health Solutions Partner

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

This role is a nonsales commercial position focused on providing educational and scientific content to healthcare professionals (HCPs) in the field of Gene Therapy. The goal is to improve patient impact and society, and to create a better customer experience. The role involves direct access subject matter expertise for HCPs and patients, driving deeper engagement on educational and scientific content, and supporting medicine availability at hospital levels. The role also involves onboarding customers to new operating model platforms, developing omnichannel plans, and supporting improved patient outcomes through education and services. The role requires a base degree in science, excellent medical-to-medical communication skills, and a track record of coalition building in complex environments.

Team Support (Oxford)

Company: Tripadvisor

Location: Other US Location

Posted Feb 01, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences, offering over 300,000 unique tours and activities. They emphasize flexibility, last-minute availability, and a remote-friendly work culture. Viator provides competitive compensation, tuition assistance, lifestyle benefits, travel discounts, and an employee assistance program. The company values leading, curiosity, teamwork, customer service, continuous improvement, and inclusivity. The role of a Team Support Specialist involves overseeing the booking process, providing technical support, resolving customer and associate queries, and handling escalated contacts. The ideal candidate should have customer service experience, excellent communication skills, problem-solving abilities, and a desire to learn.

Engineering Manager I - Measurements & Insights

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a high-performing self-serve advertising platform specializing in multichannel solutions. It empowers digitally-focused companies to deliver exceptional campaign performance. The company is recognized for its innovation, creativity, and high-performing campaigns. StackAdapt is seeking a technical Engineering Manager to lead a team of 24 engineers, focusing on the development of core measurement offerings and building new measurement solutions. The ideal candidate should have a proven track record, at least 5+ years of experience in building high-performant web applications, and expertise in Typescript, React, GraphQL, and Ruby on Rails. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning and development.

270 - Senior Analytic Software Developer

Company: ARSIEM Corporation

Location: Other US Location

Posted Feb 01, 2025

ARSIEM Corporation is a trusted partner to multiple US government agencies, offering reliable and cutting-edge technical solutions. They are seeking a Senior Analytic Software Developer to support a government client in Ft Meade, MD. The role involves developing analytics using leading-edge technologies, working directly with the customer, and designing, developing, testing, deploying, and documenting big data cloud computing workflows. Minimum qualifications include a Bachelor's degree, 8 years of relevant experience, and a TSSCI clearance with polygraph. Preferred qualifications include networking knowledge, experience with QTA environment, Maven, web services development, and familiarity with customer corporate tools. ARSIEM is an Equal Opportunity and Affirmative Action Employer.

Sr. Director, Digital Strategy

Company: Protective Life

Location: Other US Location

Posted Feb 01, 2025

The Web Strategy and Governance leader is tasked with overseeing the digital strategy for Protective's web properties. This role involves advocating for end-users, aligning stakeholder needs with company objectives, and defining the user experience vision, strategy, and roadmap. The leader will manage a team of UX/UI designers, digital media developers, and content specialists, responsible for designing, implementing, and maintaining digital assets for marketing. Key responsibilities include establishing a comprehensive digital vision strategy, leading the management of web and digital assets, defining web strategy aligned with business objectives, developing and refining SEO strategy, ensuring web assets comply with brand guidelines and legal standards, and overseeing digital governance. The ideal candidate should have 15+ years of experience in digital strategy development, a Bachelor's degree in marketing, and proven expertise in delivering digital customer experience solutions.

Sales Manager - Mkt 4

Company: CDW

Location: Other US Location

Posted Feb 01, 2025

CDW, a Fortune 200 leader, is seeking a Sales Manager to lead an inside team of Account Managers. The role involves developing sales strategies, coaching and developing a team, managing resources, and building customer relationships. The Sales Manager will be responsible for meeting and exceeding sales and profit goals, driving interdepartmental collaboration, and proactively managing territory plans for growth. The ideal candidate should have a proven track record in sales, strong leadership skills, and excellent communication abilities.

Principal Software Engineer - Design Systems

Company: Deputy

Location: Other US Location

Posted Feb 01, 2025

Deputy, a global SaaS workforce management company, is seeking a Principal Engineer to drive the growth and impact of their design system, Copilot. The role involves leading the design and development of a comprehensive component library in Vue.js, fostering collaboration between design and engineering, and ensuring high-quality, intuitive, and consistent frontend experiences for customers. The ideal candidate should have 10+ years of frontend development experience, deep SaaS experience, and excellent communication skills. Deputy offers employee perks such as ownership in the company, flexible remote work policy, and mental health support.

Senior Product Manager, Marketing Cloud

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their marketing cloud team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. The ideal candidate should have experience in marketing technology, a Computer Science or Engineering background, and strong communication skills. StackAdapt offers competitive benefits, including equity, mental health care, and a supportive culture.

Country Brand Lead

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

The role involves planning and implementing marketing strategies for Gene Therapy Hemophilia products, driving financial performance, identifying market opportunities, and maximizing resources. The individual is accountable for strategic planning, tailoring global brand strategies to local markets, leading cross-functional teams, and developing organizational capabilities. They are responsible for revenue forecasts, strategic trademark planning, and identifying new market opportunities. The role requires 5+ years of marketing experience, preferably in specialty areas like Rare Disease, and proficiency in English and Mandarin.

Senior Business Analyst - Marketing Cloud

Company: Takeda

Location: Other US Location

Posted Feb 01, 2025

Takeda, a global leader in digital transformation, is inviting candidates to join its Innovation Capability Center in Bengaluru. The Senior Business Analyst role involves gathering, analyzing, and documenting software specifications, advising junior analysts, and collaborating with various teams. The role requires experience in Salesforce Marketing Cloud, Agile development, and strong leadership skills. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare, and opportunities for career growth.

Spécialiste, Support du client Bilingue/ Bilingual Client Support Specialist

Company: AutoTrader.ca

Location: Other US Location

Posted Feb 01, 2025

Dealertrack Canada is a leading provider of web-based software solutions and services for various retail industries, including automotive, marine, recreational vehicles, motorcycles, and powersports. The company offers a comprehensive set of solutions, including SalesFampI products, market data for dealers, lenders, and OEMs, and digital document services. Dealertrack Canada serves dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers. The Dealer Support Representative role involves responding to inbound calls and emails from dealerships, troubleshooting and resolving inquiries, providing supplementary training, and discussing the benefits and features of Dealertrack Canada's products. The ideal candidate should have 2+ years of customer service experience, exceptional communication skills, and technical proficiency in MS Office and Adobe Sales Systems.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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