Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

xScale Income Tax Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

IT Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

DevOps Engineer II

Company: Ansys

Location: Milan, Italy / Remote

Posted Feb 03, 2025

Advisory Solution Consultant - Payer Accounts

Company: ServiceNow

Location: Cincinnati, OH / Remote

Posted Feb 03, 2025

QA Analyst

Company: Zowie

Location: Remote

Posted Feb 03, 2025

Zowie is a company focused on enhancing customer experience through AI solutions. They are trusted by top online brands for customer care efforts, handling over 12 million conversations monthly. Zowie is seeking a passionate manual tester to work alongside their product and engineering teams, with a focus on quality and customer value. The role involves collaboration with cross-functional teams and the QA guild, led by an experienced QA guru. The ideal candidate should have 2+ years of hands-on experience in testing web applications, product acumen, and proficiency in test case management tools. Fluency in English and Polish is required, with experience in REST or GraphQL API being a plus.

Staff Security Contracts Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Feb 03, 2025

Accounting Professional (CONTRACT) REMOTE

Company: Broadridge

Location: Newark, NJ / Remote

Posted Feb 03, 2025

Customer Success Engineer

Company: Twilio

Location: Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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