Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Account Director, Customer Growth, West

Company: Coupa

Location: Los Angeles, CA / Remote

Posted Feb 03, 2025

Support Engineer, Ecosystem

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

Sales Manager, Mid-Market West

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

Sales Development Representative

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

Senior Software Engineer I

Company: Splice

Location: Remote

Posted Feb 03, 2025

Revenue Accountant

Company: Maven Clinic

Location: Remote

Posted Feb 03, 2025

Creative Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

Customer Enterprise Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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