Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Controls Engineer

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Feb 03, 2025

Specialist System Engineer - Storage Admin

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

Security Analyst - Penetration Tester

Company: The PNC Financial Services Group

Location: Remote

Posted Feb 03, 2025

PNC is seeking a Security Analyst Penetration Tester for its Technology organization. The role involves conducting automated and manual security testing of applications, developing documentation, and contributing to the enhancement of the penetration testing program. Candidates should have experience in mobile and web application testing, development, and relevant certifications. The position requires a university degree, 3+ years of relevant industry experience, and offers a comprehensive benefits package. PNC fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

Director, Product Owner

Company: Prudential Financial

Location: Minneapolis, MN / Remote

Posted Feb 03, 2025

Applications Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

Principal Engagement Manager

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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