Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Technical Support Specialist - Level 2

Company: DoseSpot

Location: Remote

Posted Feb 01, 2025

DoseSpot, a PE-backed startup specializing in electronic prescribing software, is seeking a Technical Support Specialist Level 2. The role involves providing secondary support, technical ownership of new customer integrations, and resolving complex technical cases. The ideal candidate should have 2+ years of technical software/IT support experience, proficiency in programming languages like C++, Python, HTML, CSS, and SQL databases. The company offers a remote work environment, flexible schedule, generous leave package, medical benefits, 401k match, and a compensation range of $70K - $77K.

Director Channel Sales (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Feb 01, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking a Director of Channel Sales. The role involves overseeing recruitment and sales of RapidScale services, primarily to prospective customers and existing ones. The candidate will lead a team of Cloud Solution Consultants, engage indirect selling partners, and achieve sales targets. The position requires a BABS degree with 8+ years of experience in managed IT services or 12+ years in lieu of a degree, along with excellent communication, organizational, and time management skills. The role offers a competitive salary, benefits, and opportunities for career growth in a fast-paced, high-energy environment.

R-19462 Data Engineer III - VN

Company: Rackspace Technology

Location: Remote

Posted Feb 01, 2025

The job description outlines a senior data engineer role with a focus on big data technologies, SQL, and data pipeline management. The ideal candidate should have advanced SQL knowledge, experience with big data tools, and proficiency in object-oriented scripting languages. Project management and organizational skills are also required. The role involves defining project tasks, assigning them to team members, and monitoring progress. The candidate should have a degree in a quantitative field and at least 5 years of relevant experience. The company, Rackspace Technology, is a multicloud solutions expert with a strong commitment to diversity and inclusion.

Senior Recruiter

Company: Miratech

Location: Remote

Posted Feb 01, 2025

Miratech, a global IT services and consulting company, is seeking a Senior Recruiter with 4+ years of global recruiting experience. The role involves sourcing and engaging administrative talent, building long-term candidate relationships, and managing the full recruitment cycle. The company offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact, and a welcoming multicultural environment.

Team Lead, Knowledge Management Operations

Company: Oscar Health

Location: Remote

Posted Feb 01, 2025

Oscar Health is seeking a Team Lead for Knowledge Management Operations. The role involves managing team performance, driving operational improvements, and hiring/managing team members. The ideal candidate should have 3+ years of experience with a knowledge management system, 2+ years in operations or customer service, and 2+ years of direct people management experience. The position offers competitive pay, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, and the role requires strong communication skills and the ability to work with teams in multiple locations.

VIP Host, Michigan

Company: DraftKings

Location: Remote

Posted Feb 01, 2025

The company is seeking a VIP Host to create new business revenue by building strong relationships with players, managing all aspects of the relationship, and understanding market trends. The role involves executing the day-to-day strategy of the VIP engagement program, maintaining a thorough understanding of the market, and proactively providing new game offerings. The ideal candidate should have a Bachelor's degree, at least 3 years of experience in a Sales Account Management or customer-facing role, and be comfortable working in a fast-paced, collaborative environment. The company offers a competitive salary range of $680,000 - $850,000 plus bonus, equity, and benefits.

Senior Sales Executive, Enterprise Accounts

Company: MelodyArc

Location: Remote

Posted Feb 01, 2025

MelodyArc, a rapidly growing tech innovator, is seeking a Senior Sales Executive to drive revenue growth by targeting potential enterprise customers. The role involves leading negotiations, closing complex deals, and ensuring client satisfaction. The ideal candidate should have 10+ years of direct sales experience, a proven track record in managing high-value enterprise deals, and exceptional communication skills. In-depth knowledge of AI, CX SaaS, and customer service solutions is preferred. The compensation includes a base salary of $225k-$275k, equity, and commission. The role offers an opportunity to define sales motion and go-to-market strategies in a fast-paced environment.

Technical Account Manager

Company: Appspace, Inc.

Location: Remote

Posted Feb 01, 2025

Appspace is seeking a Strategic Technical Account Manager with a strong technical background and excellent communication skills. The role involves managing client relationships, providing technical consultation, problem resolution, solution implementation, client education, performance monitoring, risk mitigation, continuous improvement, and cross-functional collaboration. The company offers competitive benefits, flexible work schedules, remote work opportunities, and a casual dress work environment. Appspace is committed to creating a diverse and inclusive workplace.

Sr Enterprise Architect II

Company: CDW

Location: Remote

Posted Feb 01, 2025

CDW is a leading technology solutions provider seeking an Enterprise Architect with a Bachelor's degree and 7+ years of IT experience or 11+ years of IT experience. The role involves developing and maintaining enterprise architecture frameworks, providing consultative services, leading vendor selection, and driving innovation initiatives. The ideal candidate will have experience in large-complex technical efforts, proven track record of driving innovation, and strong technical leadership skills. CDW offers a competitive salary range of $133,000 - $185,000 depending on experience and skill set, along with a positive work culture and opportunities for career growth.

(US) Customer Support Solutions Analyst - Financial

Company: PointClickCare

Location: Remote

Posted Feb 01, 2025

PointClickCare is a leading North American healthcare technology platform that offers cloud-based software for long-term care facilities. The company is recognized for its vibrant culture, employee growth opportunities, and commitment to creating frictionless care. They are seeking a customer support specialist to handle technical queries and complaints for their software. The ideal candidate should have a secondary degree, strong problem-solving skills, excellent communication abilities, and experience with web-based software applications. PointClickCare provides a range of benefits, including retirement plan matching, flexible paid time off, and continuous development support.

Strategic Account Manager

Company: BlackLine

Location: Remote

Posted Feb 01, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. The Strategic Account Manager role involves managing a portfolio of large enterprise accounts, driving revenue growth, securing renewals, and building long-term client relationships. The ideal candidate should have 10+ years of experience in managing enterprise accounts, strong consultative selling skills, and proficiency in CRM tools. BlackLine fosters a culture of adventure, diversity, and continuous learning, offering professional development seminars and inclusive affinity groups.

Lead Product Owner - Disability Digital

Company: MetLife

Location: Remote

Posted Feb 01, 2025

The Product Owner for the Disability Digital Team will be responsible for enhancing and supporting MyBenefits and MetLink platforms, ensuring a world-class user experience. Key responsibilities include developing a deep understanding of disability and absence claims processing, prioritizing a backlog of items to improve data accuracy and self-service capabilities, and driving higher NPS and customer satisfaction scores. The role involves working closely with various teams, seeking feedback, and continuously improving processes. The salary range is $80,000 - $130,000 with comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages