Customer Success Jobs in Remote
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Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.
Program Manager, Customer Success Operations
Company: brightwheel
Location: Remote
Posted Jan 31, 2025
Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Program Manager to drive initiatives, improve operational efficiency, and enhance customer acquisition, onboarding, retention, and satisfaction. The ideal candidate should have at least 4 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder and project management skills.
Manager, Solutions Consulting (Enterprise)
Company: Docebo
Location: Remote
Posted Jan 31, 2025
Docebo, a rapidly growing SaaS company, is seeking a Manager of Solutions Consulting Enterprise. The role involves leading a team of Solution Consultants, providing coaching, and mentoring. Key responsibilities include managing team performance, developing processes, and collaborating with cross-functional teams. Requirements include 4+ years of Solutions Engineering or presales experience, strong leadership skills, and proficiency in Salesforce. Docebo offers a hybrid office model and is committed to diversity and inclusion.
Customer Success Leader
Company: AcuityMD
Location: Remote
Posted Jan 31, 2025
AcuityMD, a software and data platform, is seeking a Senior Director or VP for a Customer Success Leader role. The role involves leading a team of 7+ CSMs to manage $1B+ accounts, drive customer retention and expansion, and engage directly with key customers. The ideal candidate should have 8+ years of experience in Customer Success or Account Management, a proven track record of exceeding retention and expansion quotas, and excellent communication skills. The company offers a ground floor opportunity, competitive compensation, and a range of benefits including flexible vacation, parental leave, and a home office stipend.
Pricing and Analytics Data Scientist: Manager
Company: Kaizen Analytix
Location: Remote
Posted Jan 31, 2025
The job posting is for a Pricing and Analytics Data Scientist Manager Level contractor role. The role involves conducting comprehensive data analysis, designing and executing AB tests, and applying statistical methods to determine pricing strategies. The ideal candidate should have a strong statistical background, experience in pricing analytics, and proficiency in Microsoft Excel or other analysis tools. The role is remote, full-time, and for 4 weeks with potential extension. The required qualifications include a degree in Statistics, Data Science, Economics, Mathematics, Business Analytics, or a related field, 3+ years of experience in pricing analytics, and advanced proficiency in Excel.
Conversion Rate Optimization Lead
Company: Array
Location: Remote
Posted Jan 31, 2025
Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They are seeking a Conversion Rate Optimization Lead to optimize frontend experience, lead user testing, and drive customer acquisition. The role involves working closely with leadership, product managers, engineers, and operational teams. The company offers competitive benefits including full medical dental and vision premiums, unlimited PTO, 401k match, generous parental leave, and more. Array values diversity, equity, and inclusion, and encourages applicants who may not meet every qualification to apply.
Senior Program Manager, Customer Success Operations
Company: brightwheel
Location: Remote
Posted Jan 31, 2025
Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a seasoned Program Manager to lead the Customer Success Operations team, driving critical business functions, and improving operational efficiency. The ideal candidate should have at least 5 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder management skills.
Regional Partner Manager (RapidScale)
Company: Cox Enterprises
Location: Remote
Posted Jan 31, 2025
RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking a Regional Partner Manager. The role involves recruiting, enabling, and growing partners within the company's indirect channel ecosystem. Key responsibilities include optimizing revenue opportunities, managing partner relationships, and creating a vibrant partner ecosystem. The ideal candidate should have a BA/BS degree with 6 years of experience in managed IT services, excellent communication skills, and technical knowledge of DaaS, IaaS, DRaaS, O365, and SDWAN. The position offers a competitive salary range of $122,100 - $183,100 per year, along with benefits such as vacation, holidays, wellness days, and more. Cox Communications, the parent company, is a large private telecom company known for its award-winning culture and benefits.
Client Accounting Manager - Team Lead
Company: Bookkeeper360
Location: Remote
Posted Jan 31, 2025
Bookkeeper360 is a highly-rated financial technology solution for businesses, offering comprehensive accounting services, AI-driven software, and real-time insights. The company has been recognized by various publications and awarded for its growth and work environment. The Accounting Manager role involves managing a team of 48 accountants, ensuring quality control, cross-selling services, and driving continuous learning. The ideal candidate should be driven, accountable, humble, team-oriented, tech-savvy, and have extensive accounting experience. The company offers competitive compensation, benefits, and a collaborative work environment.
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Company: Openly
Location: Remote
Posted Jan 31, 2025
Openly, a rapidly growing insurance company, is seeking exceptional individuals to join their team. They have secured a $100M Series D fundraise and are supported by top global investors. Openly offers a remote-first culture, competitive salary and equity, comprehensive benefits, and a professional development fund. They are committed to equal employment opportunity and nondiscrimination.
General Job Post
Company: Nextpoint
Location: Remote
Posted Jan 31, 2025
Nextpoint is a leading provider of cloud-based eDiscovery, litigation, and administrative services for legal organizations. Their powerful SaaS platform, combined with world-class support and engagement teams, helps law firms manage large data sets, identify relevant information via AI and complex searches, and organize evidence to build compelling arguments. Nextpoint's progressive, customer-focused approach has enabled them to remain independent and self-funded, fueling rapid growth. The company operates on a hybrid model, offering flexible work options. Nextpoint has adopted a mandatory COVID-19 vaccine policy for employee health and safety. They offer competitive benefits, including a PPO health plan, dental and vision, transit benefits, unlimited PTO, professional development stipend, home office stipend, 401k plan, and free in-office lunch. Nextpoint has been recognized as one of the 50 Best Small Companies to Work For in Chicago 2022. They strive for a diverse workplace, actively seeking to recruit, retain, and promote people of color and LGBTQ candidates.
Customer Success Manager I
Company: Entrata
Location: Remote
Posted Jan 31, 2025
Entrata, a global leader in property management software since 2003, is seeking a Customer Success Manager. The role involves managing client portfolios, conducting regular meetings, collaborating with development teams, and ensuring customer satisfaction and retention. The company offers a flexible culture, comprehensive benefits, and opportunities for professional growth. Entrata values diversity and inclusion, providing equal employment opportunities.
Sales Manager, SMB & Commercial
Company: HappyCo
Location: Remote
Posted Jan 31, 2025
HappyCo is seeking a sales-driven and experienced Sales Manager to lead and mentor a small team, focusing on scaling revenue in the owner-operators and fee-managed groups with 500-3000 units. The ideal candidate will design and implement scalable sales and onboarding processes, leverage offshore contractors, AI, and automation for efficiency, and collaborate with internal teams to improve cross-sell opportunities and product adoption. HappyCo, founded in 2011, offers mobile and cloud solutions for real-time property data, with a flagship product suite serving 35M units. The company values a flexible, supportive culture, offering work-from-anywhere flexibility, unlimited vacation time, generous parental leave, competitive pay, and a commitment to diversity, equity, and inclusion.