Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

(US) Sr. Project Manager, Marketing

Company: PointClickCare

Location: Remote

Posted Jan 31, 2025

PointClickCare is a leading North American healthcare technology platform, recognized for its cloud-based software and vibrant culture. The company offers a wealth of opportunities and empowers employees to advance their careers while engaging in meaningful work. The Sr Project Manager role involves coordinating cross-functional teams for complex projects, managing company programs, and contributing to the development of project management processes. Key responsibilities include leading project lifecycles, acting as a key contact for internal stakeholders, conducting research and planning activities, and contributing to the continuous improvement of project management strategies. Qualifications include a degree in project management or a related field, 7+ years of experience, in-depth knowledge of project management tools, and experience in risk and change management.

Commercial Named Account Executive

Company: Yubico

Location: Remote

Posted Jan 31, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering benefits such as comprehensive health coverage, a 401K match, wellness reimbursement, and time off. The company promotes a diverse, equitable, and inclusive workplace, with employee resource groups and philanthropic initiatives. The Mid Market Account Executive role involves driving growth for existing and new accounts, managing sales pipelines, and building strategic relationships with key accounts.

Senior Employee Relations Specialist

Company: ICF

Location: Remote

Posted Jan 31, 2025

The Sr Employee People Relations Specialist will collaborate with the HR Business Partner to support business units, manage employee relations, lead investigations, and resolve issues in compliance with ICF policies. The role involves providing guidance on performance and discipline-based issues, conducting research, and advising managers on best practices. The ideal candidate should have 3+ years of HR experience, preferably with a Bachelor's degree and PHR/SPHR/SHRM-CP/SHRM-SCP certification. Key skills include strong business ethics, interpersonal skills, conflict resolution, and proficiency in Microsoft Office and HRIS systems.

Unit Manager

Company: MetLife

Location: Remote

Posted Jan 31, 2025

The job description outlines a role that involves building strong business relationships, leading and motivating teams, analyzing operations for improvements, and providing excellent customer service. The role also includes managing transactions, handling escalations, and ensuring compliance with policies and regulations. The company, MetLife, is recognized as one of the world's most admired and best workplaces, with a purpose to help create a more confident future.

Outside Sales Rep (B2B)

Company: Fiserv

Location: Remote

Posted Jan 31, 2025

Fiserv, a global leader in Fintech and payments, is seeking an Outside Sales Rep B2B. The role involves traveling within the assigned area to collaborate with Financial Institutions, introduce Clover point-of-sale solutions, and cultivate strong client relationships. Fiserv is committed to innovation, excellence, and diversity. The company offers competitive salary ranges and remote opportunities in various locations. Fiserv warns against fraudulent job postings and ensures a secure hiring process.

Commercial Account Manager

Company: Procore Technologies

Location: Remote

Posted Jan 31, 2025

Procore Technologies is seeking a Commercial Account Manager to join their Sales team. The role involves serving as the main point of contact for strategic midsize accounts, maximizing renewals and expansion, and collaborating with various teams to maintain and expand the customer revenue base. The position can be remote from a Canadian location or in the Toronto, ON office. The ideal candidate should have a BABS or equivalent experience, 5+ years of successful software sales experience, preferably in a B2B setting, and a proven record of success in an inside sales-based selling model. The role requires developing trusted relationships, managing and maintaining accurate leads, opportunities, and account information within Salesforce, and achieving or exceeding monthly and quarterly targets.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Account Executive, Mid-Market, New Verticals

Company: Attentive

Location: Remote

Posted Jan 31, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. The company is seeking a driven and results-oriented Account Executive to join their New Verticals Sales team, focusing on identifying and closing new business opportunities within MidMarket accounts across emerging industry verticals.

Senior Solution Engineer

Company: Versapay

Location: Remote

Posted Jan 31, 2025

Versapay, a Financial Technology company specializing in Invoice Presentment, Payments, Accounts Receivable Collections, and Cash Application, is seeking a Senior Solution Engineer. The role involves engaging with customers, solution design and demonstration, being a trusted advisor, supporting sales cycles, staying ahead of the curve, driving results, collaborating cross-functionally, and traveling across the US and Canada. The ideal candidate should have a Bachelor's degree in Business, Computer Science, Software Engineering, or equivalent work experience, with a minimum of 5+ years of experience as a Solution Engineer or similar consultative role within a Financial Technology company. They should have a strong understanding of Accounts Receivable Payments, experience with enterprise-level selling, and technical skills including familiarity with midmarket to enterprise-level accounting platforms. Exceptional oral and written communication skills, collaboration, adaptability, and travel flexibility are also required.

Manager, Data Platform Engineering

Company: Garner Health

Location: Remote

Posted Jan 31, 2025

Garner Health is seeking an Engineering Manager to lead their Data Management team. The role involves providing technical oversight, building scalable data systems, enforcing data governance, and contributing to a world-class data platform. The ideal candidate should have extensive experience in software engineering, data engineering, and team management, with expertise in cloud-based environments, big data technologies, and data governance practices. Garner Health values a mission-first approach, expects extraordinary results, promotes courageous communication, and fosters a supportive community.

Customer Support Engineer

Company: 15Five

Location: Remote

Posted Jan 31, 2025

15Five is seeking a Customer Support Engineer with at least 3 years of experience in high volume customer or technical support, preferably in SaaS. The role involves providing support through Zendesk and Zoom, troubleshooting technical issues, creating technical documentation, and participating in peer coaching. The ideal candidate should have excellent communication skills, empathy, and a curiosity mindset. 15Five offers a comprehensive benefits package, including medical, dental, vision insurance, flexible time off, and a wellness program. The base salary range for this role is $58,000 - $61,000 + equity + bonus + benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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