Customer Success Jobs in Remote

277,269 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

VP, Engineering

Company: Syncro

Location: Remote

Posted Jan 29, 2025

Syncro, a remote-first B2B SaaS company, is seeking a VP of Engineering to lead a team of skilled engineers and managers. The role involves improving operational excellence, driving the technical roadmap, and collaborating with various teams. The company offers competitive benefits including a pay range of $195k-$275k USD, remote work, equity appreciation program, unlimited PTO, 401k plan, health insurance, parental leave, and more. The ideal candidate should have 8+ years of senior management experience, 12+ years of software development experience, and expertise in managing global teams and SaaS environments.

Sr. Strategic Account Executive - Ohio Valley

Company: Cohesity

Location: Remote

Posted Jan 29, 2025

Cohesity is a leader in AI-powered data security and management, offering comprehensive data security and management capabilities including immutable backup snapshots, AI-based threat detection, and rapid recovery at scale. The company has been recognized for innovation, product strength, and simplicity in design. Cohesity is seeking a Sr Strategic Account Executive for the Ohio Valley region, with a focus on driving satisfied customers, maintaining accurate forecasts, and developing sales pipelines. The ideal candidate will have 7+ years of proven success in a customer-facing sales role, experience selling into enterprise accounts, and strong presentation skills.

Provider Partnerships Representative

Company: Care Access

Location: Remote

Posted Jan 29, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to patients. They seek a motivated individual to build a network of specialist consultants and physicians, recruit physicians for clinical research studies, and expand their local physician database. The role involves managing customer inquiries, generating reports, and ensuring high-quality customer service. The ideal candidate should have experience in physician network development, excellent communication skills, and knowledge of the clinical research market.

Senior Quality Assurance Engineer - Web

Company: Speechify

Location: Remote

Posted Jan 29, 2025

Speechify is a rapidly growing company that aims to revolutionize the way people consume information by converting it into audio. They are seeking a skilled QA engineer for a remote, full-time position to ensure the quality of their Web app. The ideal candidate should have a BS in Computer Science or related field, 3+ years of QA experience, proficiency in automation tools like Playwright, and understanding of Agile methodologies. The company offers a fast-paced environment, competitive salary, and the chance to work on a transformative product that supports people with learning differences.

Global People Business Partner, Revenue

Company: Cribl

Location: Remote

Posted Jan 29, 2025

Cribl is a rapidly growing, remote-first company seeking a seasoned People Business Partner with 10+ years of experience in a Revenue organization. The ideal candidate will have expertise in organizational design, change management, manager development, compensation, and employee relations. They should be familiar with PeopleHR policies, have a strong understanding of employment laws, and possess excellent communication skills. The role involves mentoring, coaching, and providing feedback to managers, partnering with various teams to improve work relationships, and driving talent initiatives. The company values a culture of humor, collaboration, and continuous learning, offering a competitive salary and benefits package.

Channel Real Account Manager

Company: Jellyvision

Location: Remote

Posted Jan 29, 2025

Jellyvision ALEX® is a company dedicated to enhancing lives by assisting individuals in selecting and utilizing their benefits. They aim to elevate the benefits and employee experience for their employees and customers through personalization, empathy, and a genuine desire to help. Jellyvision values inclusivity, respect, and trust, offering equitable rewards to support the wellbeing of their diverse workforce. They are currently seeking an Account Manager to engage and support their expanding customer base, with a focus on customer success and growth strategies. The role involves collaborating with partners, identifying customer needs, and guiding them through the renewal process. The ideal candidate should have 3+ years of B2B sales experience, with a background in employee benefits, SaaS, or HR tech being a plus.

Account Executive

Company: BizLibrary

Location: Remote

Posted Jan 29, 2025

The job posting is for a full-time Account Executive position with a competitive compensation plan, flexible PTO, and comprehensive benefits. The ideal candidate should have 24 years of proven consultative sales experience, be a self-starter, and have a proven track record of meeting or exceeding quotas. The role involves closing net new business, generating pipeline, providing accurate forecasts, and maintaining Salesforce. The company culture is strong, unified, and focused on creating a more compassionate and competent place. The company offers solutions to help employees thrive in their jobs and gain necessary skills.

Content Strategist

Company: Victorious

Location: Remote

Posted Jan 29, 2025

Victorious is a company that values its people and culture above all else. They are seeking a highly motivated content marketing professional with at least 35 years of experience. The ideal candidate should be passionate about their craft, committed to quality, and able to manage customer accounts and content production timelines. They should also be familiar with SEO tools and have a propensity for continuous improvement. Victorious offers an excellent benefits package, including remote work, unlimited PTO, and a robust SEO training program.

Manager, Account Management

Company: Jellyvision

Location: Remote

Posted Jan 29, 2025

Jellyvision ALEX® is a company dedicated to enhancing lives by assisting individuals in selecting and utilizing their benefits. They aim to elevate the standards of benefits and employee experience for their employees and customers. The company values creative problem-solving, honest feedback, and continuous learning. They strive to be an inclusive, human-first workplace, fostering respect, trust, and equitable rewards. Jellyvision is seeking a Manager of Account Management to lead a team of 5-6 Account Managers and Customer Success Representatives. The role involves managing a team to meet and exceed KPIs, collaborating with various departments, defining tech stack strategy, and meeting weekly with the Director of Account Management. The ideal candidate should have 2+ years of management experience, 5+ years of B2B sales experience, and a proven track record of working with enterprise customers. The position is remote and offers a base salary of $100,000 - $110,000, with commission eligibility. Jellyvision is committed to diversity and inclusion, welcoming individuals regardless of race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity, country of origin, genetic information, veteran status, marital status, pregnancy, or criminal history.

Colleague Consultant - Financial Aid

Company: Strata Information Group (SIG)

Location: Remote

Posted Jan 29, 2025

SIG, a trusted partner to over 900 colleges and universities worldwide, is seeking an experienced Financial Aid Consultant. The role involves providing strategic direction, optimizing the Colleague Financial Aid module, and collaborating with key stakeholders. The ideal candidate should have 5+ years of experience in higher education and with the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency. The position offers a competitive salary range of $90,000 - $125,000 + bonus, along with comprehensive benefits.

Research Consultant

Company: Reach3 Insights

Location: Remote

Posted Jan 29, 2025

Reach3 Insights, a global insights firm, is seeking a Research Consultant to manage market research projects for the Fintech industry. The role involves designing questionnaires, overseeing data collection, identifying analytical findings, and visualizing and reporting quantitative and qualitative data. The company offers a competitive compensation package, including a salary range of $65,000 to $85,000 USD, a bonus plan, stock options, a 401k plan with employer match, and full benefits. The ideal candidate will have hands-on research experience, strong communication skills, and a passion for unlocking consumer insights. The position is remote in the US and requires eligibility to work in the country.

Head of Marketing Growth

Company: RootstockLabs

Location: Remote

Posted Jan 29, 2025

RootstockLabs is seeking a growth marketing leader to develop and execute integrated campaigns, drive user and transaction growth, and support the DevRel team in expanding the developer community. The role involves working closely with content, social, community, and comarketing teams, and leveraging multichannel marketing tactics. The ideal candidate should have 5+ years of experience leading teams, a strong grasp of core marketing metrics, and a demonstrable background in Web3. RootstockLabs offers a competitive salary, remote work opportunities, and training programs in the crypto world.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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