Customer Success Jobs in Remote

277,269 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Mid-Level Software Developer (C#/.NET)

Company: Motorola Solutions

Location: Remote

Posted Jan 29, 2025

Motorola Solutions is seeking an experienced C# developer with a strong background in developing C# applications in Visual Studio, Object Oriented programming principles, and Microsoft SQL Server databases. The ideal candidate will join the Forward Deployed Engineering team, working closely with customers, support, and the broader engineering team to improve PremierOne CAD and Mobile products. The role involves replicating problem scenarios, performing hands-on troubleshooting, analyzing software and systems, and developing software solutions. Motorola Solutions values a people-first and community-focused culture, committed to providing an inclusive recruiting experience.

Help Desk Specialist

Company: Teal (tealtech.com)

Location: Remote

Posted Jan 29, 2025

Teal, formed by the merger of TechGen and Aligned Technology Solutions, is a leading Managed IT Service Provider. They offer world-class concierge service, business-focused support, and advanced cybersecurity knowledge. Teal is committed to fostering a diverse, equitable, and inclusive workplace. They are seeking a tech-savvy individual with 12 years of Help Desk Support experience, A+ Certification, and excellent communication skills. The role involves providing remote support, problem-solving, and participating in after-hours emergency coverage. Benefits include a competitive salary, comprehensive benefits package, and opportunities for professional development.

Data Science - Customer Success Intern (Summer 2025)

Company: Dropbox

Location: Remote

Posted Jan 29, 2025

As a Dropbox intern, you'll have a top-notch learning experience with data scientists from various backgrounds. You'll be mentored by a dedicated Dropboxer and work on projects across revenue marketing and product teams. The internship includes developing a deep understanding of customer journey phases, performing analytical deep-dives, and identifying key trends. You'll also build executive-facing dashboards and communicate insights effectively. Requirements include being an upcoming sophomore or graduate student majoring in relevant fields, having expertise in dissecting unstructured datasets, and possessing strong verbal and written communication skills. The internship offers a competitive pay range in Ireland.

SASE Sales Specialist (Italy)

Company: Palo Alto Networks

Location: Remote

Posted Jan 29, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Sales Specialist for SASE to drive revenue growth by identifying and pursuing new business opportunities with large accounts. The role involves developing and executing SASE sales strategies, influencing large customers and partners, and participating in external events. The ideal candidate should have a proven track record in enterprise sales, experience in selling SASE solutions, and excellent interpersonal and communication skills. Palo Alto Networks offers a supportive environment with unmatched systems, tools, and a team committed to success.

Enterprise Customer Success Manager

Company: Lumos

Location: Remote

Posted Jan 29, 2025

Lumos is a fast-growing startup that offers a unified platform for app and access management, solving challenges for organizations of all sizes. The company has gained significant traction, with notable customers like GitHub, MongoDB, and Major League Baseball. Lumos is backed by renowned investors such as Andreessen Horowitz and a16z, having raised over $65m. The company culture is unique, with employees having actual influence on the company's trajectory. As an Enterprise Customer Success Manager, you will ensure the success of Lumos' largest customers, define core processes for this segment, and play a vital role in the customer journey. The role involves onboarding, customer lifecycle management, renewals, and developing trusted advisor relationships with key stakeholders. Lumos values a customer-centric approach, technical expertise, and process optimization.

Senior Software Developer (C#/.NET)

Company: Motorola Solutions

Location: Remote

Posted Jan 29, 2025

Motorola Solutions is seeking an experienced C# developer with a strong background in developing complex and scalable applications. The ideal candidate will join the Forward Deployed Engineering team, working closely with customers, support, and the broader engineering team to improve PremierOne CAD and Mobile products. The role requires advanced debugging skills, expert proficiency with Git, and strong communication and leadership abilities. Motorola Solutions is committed to an inclusive culture, empowering every Motorolan to be their most authentic self.

Senior Full Stack Software Engineer

Company: Infinite Reality

Location: Remote

Posted Jan 29, 2025

Infinite Reality is seeking an experienced Senior Software Engineer to join their Studio team. The role involves leading fullstack development, innovating with graphics and web technologies, collaborating across teams, optimizing and scaling applications, mentoring junior engineers, contributing to development infrastructure, and troubleshooting complex problems. The ideal candidate should have extensive fullstack development experience, graphics and web technology expertise, DevOps and CICD experience, database and backend architecture skills, mentorship and leadership abilities, problem-solving and technical expertise, adaptability, collaboration and communication skills, and preferably experience with game development frameworks, WebXR, cloud infrastructure, WebAssembly, real-time data processing, UI/UX design, microservices architecture, containerization and orchestration, 3D modeling or animation, GraphQL, performance profiling, and blockchain or decentralized technologies. The salary range is $132,444 - $171,719 USD, with benefits including paid time off, health plans, wellness access, parental leave, and retirement savings. Infinite Reality values impact, culture, growth, and reward, and is committed to diversity and equal opportunity.

Director, Strategy & Operations - Member Care Advocacy

Company: Included Health

Location: Remote

Posted Jan 29, 2025

Included Health is seeking a Head of Member Care Advocacy to lead a large, geographically distributed team of 300+ agents and 20+ leaders. The role involves overseeing operational goals, creating a multiyear roadmap, scaling business, and improving member satisfaction. The ideal candidate should have a Bachelor's degree in Business, Healthcare Administration, or a related field, with 10+ years of experience in strategy, operations, and change management. Key skills include people management, strategic communication, and data-driven decision making. The role offers a competitive salary range and comprehensive benefits package.

Senior Product Manager, Commercial Lending

Company: Pathward

Location: Remote

Posted Jan 29, 2025

Pathward, a hybrid remote-office company, is seeking an experienced Senior Product Manager for commercial lending. The role involves driving improvements in the lending lifecycle, enhancing operational efficiency, ensuring compliance, and delivering customer-centric solutions. The ideal candidate should have 5+ years of product management experience, direct commercial lending insight, and strong analytical and problem-solving skills. Pathward offers a comprehensive benefits package and is committed to building a diverse and inclusive culture.

Software Senior Engineer, AI - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. As a Senior Software Engineer, you will design and develop cutting-edge systems, integrating AI technologies and AWS services. You will be an active member of an Agile team, driving features from inception through the software development lifecycle. Boomi values diversity and encourages employees to be their true authentic selves.

Senior Sales Development Representative

Company: LogicGate

Location: Remote

Posted Jan 29, 2025

LogicGate, founded in 2015, is a modern risk management platform that aims to transform business risks into opportunities. The company has secured over $156M in funding and continues to lead the GRC category with its flexible, no-code solution. LogicGate values diversity, inclusivity, and employee growth, offering flexible work arrangements and a strong company culture. The company is currently seeking a Senior Sales Development Representative with 2+ years of SDR experience in the B2B SaaS space, strong communication skills, and proficiency in Salesforce, Salesloft, ZoomInfo, and 6sense. The role involves qualifying leads, managing the pipeline, and collaborating with the Sales and Marketing teams. LogicGate offers competitive compensation, benefits, and a focus on employee development and learning opportunities.

Sr. Account Executive

Company: RevOps

Location: Remote

Posted Jan 29, 2025

RevOps is a modern Deal Desk platform founded in 2018, enabling businesses to build scalable Deal Desk operations, close deals faster, unify branding, reduce contract errors, and provide a centralized agreement repository. The job duties involve sourcing and closing net new logos, navigating complex organizational structures, understanding customer business objectives, collaborating with internal partners, delivering ARR revenue targets, developing sales strategies, and providing ROI reports. The minimum required knowledge includes 2+ years of closing experience in sales, ability to learn and adapt to a fast-growing environment, experience selling complex deals, building relationships with VP and C-level executives, and knowledge of HubSpot CRM and Salesforce products. Benefits include competitive compensation, healthcare, flexible work environment, unlimited PTO, transparent culture, and learning opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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