Customer Success Jobs in Remote

277,269 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Performance Strategist - Defense

Company: Kitman Labs

Location: Remote

Posted Jan 29, 2025

Kitman Labs is seeking a senior-level strategist with extensive DoD experience to join their Performance Strategy Team. The ideal candidate will have leadership roles within the military, experience with performance programs, and a deep understanding of the future operating environment. The role involves strategic partnership development, DoD alignment and guidance, program support and innovation, thought leadership and representation, and cross-functional collaboration. The company offers a mission-driven environment, cutting-edge technology, and a world-class work culture with competitive benefits.

Senior UX Researcher and Research Operations Lead - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi, a fast-growing company, is seeking an experienced UX Researcher to join their User Experience team. The role involves advocating for UX Research excellence, building and nurturing user communities, leveraging mixed methods expertise, communicating complex concepts, driving discovery and evaluation, leading research activities, presenting research findings, contributing to user personas and use cases, and collaborating cross-functionally. The ideal candidate should have 5+ years of UX Research experience, a growth mindset, empathy, and a commitment to excellence. Boomi values diversity and inclusivity, and offers competitive compensation and benefits.

Customer Experience Engineer

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer to specialize in 3rd level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of technical support tools. Familiarity with SQL, API troubleshooting, strong problem-solving skills, excellent communication, and collaboration abilities are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, pre-IPO equity, and a hybrid working model. The company is committed to fostering a sense of belonging and thriving workplace, open to all talent without discrimination.

Therapy Manager, Behavioral Health

Company: Included Health

Location: Remote

Posted Jan 29, 2025

The job posting is for a Therapy Manager position in Behavioral Health at Included Health. The role involves leading a team of psychologists and master-level therapists, managing day-to-day clinical operations, hiring and interviewing processes, and driving performance management efforts. The ideal candidate should be a detail-oriented clinician leader with at least three years of post-independent licensure experience, strong analytical skills, and the ability to motivate and guide a large team. The role requires reviewing clinical documentation, managing quality metrics, and participating in team meetings. The compensation package includes a base salary, 401k savings plan, comprehensive medical coverage, generous PTO, and other benefits. Included Health is an Equal Opportunity Employer.

Field Marketing Specialist - LA

Company: Beatbox Beverages, LLC

Location: Remote

Posted Jan 29, 2025

BeatBox Beverages, a beverage company based in Austin, TX, is seeking a Field Marketing Specialist for a position in LA. The role involves building local networks, creating marketing programs, and executing activations to promote the brand. The ideal candidate should have 2 years of field marketing experience in beverage, CPG, clothing, lifestyle, or health and beauty industries, and 1 year in a leadership/management role. They should possess strong product knowledge, marketing strategy, event planning, consumer engagement, communication, presentation, sales support, creativity, budget management, problem-solving, adaptability, relationship building, organization, attention to detail, regulatory knowledge, product sampling experience, and passion for the beverage industry.

Senior Accountant

Company: Veta Virtual

Location: Remote

Posted Jan 29, 2025

Veta Virtual is seeking a Senior Accountant to join their team. The role involves daily accounting tasks, financial analysis, and reporting. The ideal candidate should have a degree in Accounting or Finance, 15 years of experience, and proficiency in Excel. Veta Virtual offers a competitive salary, remote work flexibility, and a supportive team environment. The company values growth, integrity, execution, compassion, and reliability.

(biotechnology), Senior .NET Developer, TSCM-38461

Company: ELEKS

Location: Remote

Posted Jan 29, 2025

ELEKS, a custom software development company, is seeking a Senior .NET Software Developer with 5 years of experience in C#, .NET, and NET Web API. The developer will design, develop, and maintain reliable software, focusing on performance and availability. They will also analyze requirements, review designs, and estimate user stories. The role involves proposing code refactoring and optimization improvements, maintaining high-quality standards, and staying updated with modern technology. ELEKS offers close cooperation with a customer, challenging tasks, competence development, and a dynamic environment.

Senior Dormant Solutions Specialist

Company: Stewart Title

Location: Remote

Posted Jan 29, 2025

Stewart is a company that invests in employee career development, fostering a diverse and equitable work environment. The company is looking for a Centralized Escrow Accounting CEA Service Center professional with 2+ years of related experience, including TX and commercial experience, Escrow Officer experience, and closing experience. The role involves managing and ensuring compliance with financial policies, providing escrow accounting and related services, and limiting the number of dormant funds accounts. Stewart is committed to equal employment opportunities and accommodations for individuals with disabilities.

SEO Specialist (Costa Rica Only)

Company: Granicus LLC

Location: Remote

Posted Jan 29, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and inclusive approach. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. Their mission is to support customers by meeting community needs and implementing technology equitably and inclusively. The SEO Specialist role involves analyzing client websites, improving traffic, and implementing SEO changes. The ideal candidate should have 13 years of SEO experience, knowledge of Google Analytics, and strong technical acumen. Granicus is a remote-first company with a diverse workforce, committed to transparency, inclusivity, and employee well-being.

Customer Experience Engineer - Lisbon

Company: HiBob

Location: Remote

Posted Jan 29, 2025

HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer. The role involves handling third-level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of support tools. Strong problem-solving skills, excellent communication, and experience with support tools like Slack, Salesforce, Asana, and Zendesk are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, and pre-IPO equity. The company is committed to fostering a sense of belonging and thriving workplace, with a flexible hybrid working model, social impact days, and employee referral programs.

Cadillac District Manager Parts & Service - New Jersey/Philadelphia

Company: General Motors

Location: Remote

Posted Jan 29, 2025

This role is a remote position with territorial responsibility for managing Sales and Service Agreements between GM, dealers, external fleet customers, and Independent Aftersales Market stores. The candidate must live in or relocate to Mt Laurel, NJ or Travose, PA. Key responsibilities include driving revenue growth, analyzing dealers' marketing plans, and resolving customer needs. Required qualifications include a Bachelor's Degree, 5+ years of experience in dealership fixed operations, and proficient automotive industry knowledge.

Senior Demand Generation Marketing Manager

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Demand Generation Marketing Manager. The role involves leading acquisition marketing efforts for the education product, developing cross-channel plans, crafting compelling messaging, driving continuous learnings, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in marketing, 4+ years of demand generation experience, and strong analytical and communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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