Customer Success Jobs in Remote

277,292 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Sr. Sales Executive

Company: Private Health Management

Location: Remote

Posted Jan 27, 2025

Private Health Management (PHM) is a specialized healthcare navigation firm that assists clients with serious and complex medical conditions. The company is seeking a Senior Sales Executive to grow its corporate business by engaging with employee benefits leaders and senior executives in professional and financial services firms. The role involves building new distribution channels, cultivating strategic partnerships, and developing go-to-market strategies. The ideal candidate should have a 5+ year track record in closing complex sales, exceptional communication skills, and industry relationships with professional services firms. The role offers a competitive base salary of $125,000 - $150,000 with a performance-based commission plan, along with comprehensive benefits. The position requires significant travel and residency in one of the states where PHM has business operations.

Senior FP&A Manager

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Senior Manager of FP&A. The role involves financial planning, performance analysis, operational excellence, and leadership of the FP&A team. The ideal candidate should have exceptional financial modeling skills, strategic partnership abilities, and a data-driven mindset. Roo offers accelerated growth, comprehensive benefits, and an inclusive environment.

Customer Success Coordinator

Company: Prevail Legal

Location: Remote

Posted Jan 27, 2025

Prevail Legal, a well-funded startup based in San Francisco, is seeking a Customer Success Coordinator for a fully remote position. The ideal candidate should have 13 years of experience in Court Reporting operations, proficiency in RB9 Reporter Base software, and familiarity with Google Workspace, Google Suite, and Slack. The role involves serving as a key point of contact for inbound communications, coordinating billing inquiries, and collaborating with Sales and Marketing teams. The compensation range is $18-$22 per hour, depending on job-related knowledge, skills, and experience. Prevail Legal is committed to equal employment opportunity and is hiring US Citizens, without providing H1B Visa support.

Vice President, Marketing

Company: Private Health Management

Location: Remote

Posted Jan 27, 2025

Private Health Management (PHM) is seeking a Vice President of Marketing to lead its marketing function, focusing on strategy, execution, and team leadership. The role involves developing a comprehensive marketing strategy, driving demand generation, fostering consumer engagement, and overseeing content creation. The ideal candidate will have strategic leadership, content and demand generation expertise, full-funnel marketing acumen, team leadership skills, and industry knowledge in the employee benefits and healthcare space. The role offers a competitive compensation package, including a base salary of $175,000-$215,000, benefits, and opportunities for growth in a remote company with employees across the United States.

Campaigns Director

Company: Indivisible Project

Location: Remote

Posted Jan 27, 2025

Indivisible is seeking a Campaigns Director to lead nonpartisan campaigns focusing on network education and organizing in solidarity with communities under threat. The ideal candidate will have a proven history in program development, people management, and a deep commitment to racial equity. The role involves campaign strategy, project management, and communication, with responsibilities including leading campaign development, overseeing project management, and providing training resources. Required qualifications include organizing/program experience, campaign leadership, management skills, program development experience, communication skills, commitment to values, adaptability, and DEI expertise.

Sr. Manager, QA Automation

Company: E.L.F. Beauty

Location: Remote

Posted Jan 27, 2025

elf Beauty Inc, a leading cruelty-free beauty company, is seeking a Sr Manager of QA Automation. The company, with a multibrand portfolio including elf Cosmetics, Well People, Keys Soulcare, and Naturium, had net sales of $1 Billion in FY24. They are the 2nd mass cosmetics brand in the US and the fastest growing. The role involves leading a team of QA engineers, developing an automation strategy, and ensuring high-quality software products. Requirements include a degree in Computer Science, 12+ years of QA experience, 5+ years in a managerial role, and proficiency in automation tools like Selenium.

Staff Accountant - Remote

Company: DAS Health

Location: Remote

Posted Jan 27, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time Staff Accountant. The role involves managing daily accounting tasks, reconciling data, and assisting in financial statement preparation. Requirements include a bachelor's degree in Accounting, 13 years of professional finance/accounting experience, and proficiency in Microsoft Excel. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Senior Product Growth Analyst

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The Growth team works alongside the Director of Growth to define company objectives and measure their impact. The team's responsibilities include prototyping new data-driven workflows, helping teams define and dashboard their North Star, running trusted experiments, and identifying trends for deep dive analysis. The role requires 5+ years of experience in an analytical strategy role, preferably product-focused, with strong SQL skills and knowledge of growth strategies in a high-growth startup environment. The company offers competitive compensation, comprehensive benefits, and a mission-driven work environment.

Revenue Operations Architect (Marketing Ops Lead)

Company: Operatus

Location: Remote

Posted Jan 27, 2025

Operatus is seeking a Director or Sr Director level Marketing Operations professional to lead a team managing client relationships, deliver effective solutions, and provide strategic leadership. The role involves project management, client communication, collaboration with team members, and ownership of the marketing tech stack. Requirements include 4+ years of Marketing Ops or Rev Ops experience, experience with Marketing Automation Platforms, and strong project management skills. The company offers a competitive salary, remote work, and comprehensive benefits.

Enterprise Risk Program Manager

Company: Lead Bank

Location: Remote

Posted Jan 27, 2025

Lead, a fintech company, is seeking a dynamic and creative risk-focused Program Manager. The role involves enhancing and conducting the bank's annual enterprise-wide risk assessment, creating standardized risk assessment methodology standards, building or enhancing the bank's risk documentation and control standards, developing risk reporting, and managing vendor risk and procurement programs. The ideal candidate should have a bachelor's degree, 8-10 years of risk management experience, and a deep understanding of enterprise risk management frameworks. Lead offers competitive compensation, benefits, and a dynamic work environment.

VP, Data

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Vice President of Data to lead and scale their data team. The role involves defining and executing a data strategy, leading the growth team, overseeing data engineering and infrastructure, collaborating cross-functionally, developing advanced analytics, and establishing data governance. The ideal candidate will have 10+ years of data leadership, technical expertise, strategic vision, strong business acumen, leadership skills, and a passion for instilling a data-driven culture. Roo offers competitive compensation, comprehensive benefits, and a mission-driven environment.

Senior Full Stack Engineer

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The company aims to revolutionize the industry by combining healthcare expertise with Silicon Valley talent. They are seeking a Senior Full Stack Software Engineer to develop new features using cutting-edge technologies. The role involves working remotely with occasional travel to San Francisco. Key responsibilities include collaborating with cross-functional teams, participating in architectural discussions, writing maintainable code, and staying updated on emerging technologies. The ideal candidate has a minimum of five years of hands-on experience in web application development, excellent problem-solving skills, strong communication abilities, and expertise in backend and frontend technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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