Customer Success Jobs in Remote

277,401 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Account Executive

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 27, 2025

Clinical Sales Representative

Company: Intuitive

Location: Manhattan, NY / Remote

Posted Jan 27, 2025

Consultant

Company: Exabeam

Location: Remote

Posted Jan 26, 2025

Exabeam, a global cybersecurity leader, is seeking a consultant with at least 3 years of enterprise customer-facing experience. The role involves working with clients to ensure their success with Exabeam's security operations platform, guiding them through security operations maturity assessment and roadmap development, and providing technical architecture recommendations. The consultant will also facilitate visibility into the company's product roadmap, engage in support ticket escalation, and provide product demonstrations. They will coordinate with various Exabeam teams and provide feedback to Product Management for future enhancements. The position offers extensive benefits, including medical, dental, vision coverage, a generous 401k match, and paid time off. The annual starting salary is between $105,000 and $119,000, depending on experience and qualifications. Exabeam values diversity, equity, and inclusion, and is committed to equal opportunity regardless of personal factors.

Outreach and Engagement Specialist

Company: Menlo Ventures

Location: Remote

Posted Jan 27, 2025

Colla Health, a Menlo Ventures portfolio company, is seeking an Outreach and Engagement Specialist. The role involves educating and enrolling patients into their behavioral health services, which aim to improve the quality of life for cancer patients. The ideal candidate is outcome-driven, empathetic, and has experience in high-volume outbound calling. The company offers competitive compensation, benefits, and a fast-paced, evolving environment.

Director, Customer Partner

Company: Kyndryl

Location: New York, NY / Remote

Posted Jan 27, 2025

04P - Systems Administration

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 27, 2025

Senior Software Engineer - Mobility

Company: Mark43

Location: Remote

Posted Jan 26, 2025

Mark43 is hiring for senior software engineer positions in Canada, the UK, and 40 US states. The company is committed to diversity and empowering communities with new technologies. The role involves working with popular technologies like Java, SQL, Redis, and Elasticsearch, and participating in on-call rotations. The ideal candidate should have at least 5 years of professional experience with Java, understanding of databases, automated testing, Agile methodologies, and strong DevOps experience. The company values equal pay, transparency in compensation, and full inclusion of all qualified individuals.

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 27, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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