Customer Success Jobs in Remote

277,401 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

(USA) Senior Manager, Product Management

Company: Walmart Global Tech

Location: Remote

Posted Jan 26, 2025

The job posting is for a Senior Manager Product Management People Leader role in the Enterprise Tech Health team, focusing on cyber security and risk for Associate Digital Experience. The ideal candidate should be a visionary, customer-centric, innovative, collaborative, and result-driven leader. They should have at least 10 years of experience in product management, business consulting, engineering, or related fields. The role involves developing and driving product vision, leading product strategy and roadmap, overseeing end-to-end product development, championing user experience, monitoring product performance, collaborating and communicating, and fostering a culture of end-to-end ownership. The candidate should have technical proficiency in cyber risk technologies, analytical and data-driven skills, and experience in building collaborative relationships with key partners. Preferred qualifications include a Masters degree in Computer Science, Engineering, Business Administration, or related area, and supervisory experience.

Senior DevSecOps Engineer

Company: ModMed

Location: Remote

Posted Jan 26, 2025

ModMed, a leading healthcare technology company, is recognized for its positive work environment and innovative solutions. The company, founded in 2010, has grown to over 3400 team members and serves eleven specialties. ModMed is currently hiring a DevSecOps Engineer to ensure secure CICD processes and promote secure deployment practices. The company offers a competitive benefits package, including comprehensive medical and dental benefits, 401k matching, generous paid time off, and professional development opportunities.

Head of Customer Success

Company: UltraViolet Cyber

Location: Remote

Posted Jan 26, 2025

UltraViolet Cyber, a leading unified security operations company, is seeking a Vice President and Head of Customer Success. The role involves driving company success through maximizing client retention, achieving operational margin goals, and implementing strategic initiatives. The ideal candidate should have over 15 years of experience in technical security operations, a proven track record in client retention, and strong leadership and communication skills. UltraViolet Cyber offers a competitive benefits package and a diverse work environment.

Solutions Architect

Company: Simbe Robotics

Location: Remote

Posted Jan 26, 2025

Simbe Robotics is hiring a Solutions Architect to design and implement robotic solutions, enhancing operational efficiency for clients. The role requires a strong technical background, excellent communication skills, and experience with robotic frameworks like ROS. The company values result-driven, empathetic, transparent, agile, innovative, and leadership qualities. The position offers the opportunity to work with cutting-edge AI and robotics technologies in a dynamic and inclusive culture.

Neuroscience Health and Science Professional - Lima, OH

Company: Pfizer

Location: Remote

Posted Jan 26, 2025

Pfizer is a global leader in the biopharmaceutical industry, committed to delivering safe and effective products to patients. The company values diversity and offers opportunities for career growth and success. The Neuroscience Health & Science Professional (HSP) role involves driving sales, engaging with customers, and developing strategies to manage business effectively. The ideal candidate should possess strong sales, communication, and teamwork skills, along with relevant healthcare or scientific experience. The position offers a competitive salary, quarterly sales incentives, and comprehensive benefits.

Sr. Product Manager

Company: Lightcast

Location: Remote

Posted Jan 26, 2025

The job posting is for a Senior Product Manager position at Lightcast, a global leader in labor market insights. The role involves facilitating the entire product development cycle, understanding customer challenges, validating opportunities for new capabilities, and collaborating with cross-functional teams. The successful candidate will develop product strategies, work with senior management to create product plans, analyze feedback to shape requirements, drive product innovation, and ensure products remain competitive. The role requires a Bachelor's degree and at least five years of product management experience. Lightcast is committed to diversity, equity, and inclusion.

D365/AX Senior Supply Chain (Trade & Logistics) Solution Architect

Company: Avantiico

Location: Remote

Posted Jan 26, 2025

Avantiico, a Microsoft Partner, offers integrated cloud solutions for Sales, Finance, Supply Chain, and Customer Service. Their purpose-built 3PL Billing Automation and 3PL WMS solutions are designed for Microsoft Dynamics 365 Finance and Supply Chain. Avantiico's Multicompany Automation solution supports all industries and aims to improve accounting productivity, increase accuracy, and enhance financial closing velocity. The company is currently seeking a highly skilled Microsoft Dynamics 365AX Senior Solution Consultant and/or Solution Architect with expertise in Supply Chain, Trade, and Logistics functionality. The role involves customer implementations, upgrades, and support of Microsoft Dynamics 365 Finance and Supply Chain Management. The ideal candidate should have extensive application expertise in Microsoft Dynamics 365 Supply Chain Management, Trade, and Logistics functionality, and a deep understanding of reporting features and Power BI.

GTM Strategy Director

Company: ModMed

Location: Remote

Posted Jan 26, 2025

ModMed, a fast-growing healthcare IT company, is seeking a GTM Strategy Director. The role involves aligning sales, marketing, and revenue operations strategies, managing cross-functional projects, and driving revenue growth. The company offers competitive benefits, including comprehensive medical, dental, and vision coverage, a 401k match, generous paid time off, and professional development opportunities. ModMed is recognized for its innovative cloud platform and has received numerous awards for its EHR system and digital health solutions.

Sales Manager

Company: Salesmsg

Location: Remote

Posted Jan 26, 2025

Salesmsg is a fast-growing startup that offers a scalable text messaging and calling platform for sales, marketing, and support teams. They prioritize their customers' success and have been recognized by Inc Magazine as one of the fastest-growing private companies in America. They are looking for an experienced Sales Manager to lead their sales department, own KPIs, and build a high-performance team. The role involves creating a data-driven sales process, closing enterprise-level deals, and collaborating with internal product teams. The company offers remote work, unlimited time off, competitive benefits, and opportunities for growth and promotion.

(USA) Staff, Product Manager

Company: Walmart Global Tech

Location: Remote

Posted Jan 26, 2025

Walmart's People Product & Design organization is seeking a dynamic individual to lead the integration and development of a Manager Hub, integrating 15 HR tools into a unified experience. The role focuses on streamlining access to team feedback and compensation insights, enabling managers to manage their teams from a single platform. The ideal candidate will have data analysis knowledge, customer insight, product development familiarity, strategic vision, stakeholder communication proficiency, and technology orientation. The role offers opportunities for global impact and significant improvement to the associate experience.

Senior Staff Technical Lead - AI

Company: Octane

Location: Remote

Posted Jan 26, 2025

Octane® is a company that offers a seamless digital buying experience for recreational purchases such as powersports vehicles, RVs, and OPE. They inspire enthusiasts with their editorial brands and provide instant financing, easy closing, and superior loan servicing. Founded in 2014, Octane has 550+ employees and partners with over 30 OEMs and 4000 dealers. They are currently hiring a Senior Staff Technical Lead to join their AI and Data Engineering team. The role involves guiding the design and implementation of scalable cloud-based systems using AWS, Python, AI models, LLMs, Vector Databases, and microservices. The ideal candidate should have a degree in Computer Science or a related field, 8+ years of experience in software engineering, proficiency in Python and React, and a strong understanding of microservices, relational databases, and containerization technologies. Octane offers robust health care plans, generous parental leave, retirement plans, educational assistance, and more.

Solution Architect – Databricks

Company: Cloudaction

Location: Remote

Posted Jan 26, 2025

Databricks is seeking experienced professionals to serve as Solution Architects for large strategic accounts. The role involves collaborating with Enterprise Account Executives to define and implement the technical vision for these accounts, focusing on expanding the adoption of the Databricks platform and integrating machine learning and AI solutions. Key responsibilities include acting as the primary technical advisor, leading customers through their data transformation journey, designing account-specific technical strategies, fostering relationships with client stakeholders, and providing mentorship and technical guidance to peers. Qualifications include 15+ years of experience in technical architecture or consulting roles, big data engineering expertise, data science and machine learning experience, data applications expertise, development skills, and cloud expertise. Preferred skills include Databricks certification and strong communication, problem-solving, and client-facing skills. The role aims to define and implement technical strategies, cultivate lasting relationships with client stakeholders, deliver scalable innovative data architectures and AI/ML solutions, and mentor team members.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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