Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Principal Product Manager - Agentic AI

Company: Blackbaud

Location: Remote

Posted Dec 03, 2025

Blackbaud is seeking an experienced Principal Product Manager to lead the launch and scaling of their new agentic Artificial Intelligence solutions. The role involves driving product development, shaping the roadmap, engaging with customers, and collaborating with cross-functional teams. The ideal candidate will have 8+ years of product management experience, success in launching 0to1 products, and a passion for social impact.

Certinia OIM/SCM Solutions Architect (Strong Business Analysis Skills)

Company: M&S Consulting

Location: Remote

Posted Dec 03, 2025

MampS Consulting emphasizes its mission of creating effective teams and delivering innovative solutions to enterprises. The company highlights its commitment to client success, employee care, and long-term growth. They are seeking a skilled Certinia OIMSCM Solutions Architect with expertise in business analysis and agile methodologies, while promoting diversity and equal opportunity in hiring.

Associate Director - Client Management

Company: First Advantage

Location: Remote

Posted Dec 03, 2025

The Associate Director of Client Management will lead a regional team in Asia to support enterprise clients, drive satisfaction and retention, and improve service adoption. The role involves building relationships, managing client escalations, and ensuring high-quality delivery of background screening programs. The ideal candidate is a strategic leader with experience in B2B client management and a passion for delivering value to customers.

System Architect - QA and Automation

Company: Hammerspace

Location: Remote

Posted Dec 03, 2025

This text describes a QA System Architect role emphasizing strategic leadership, scalable QA strategies, test automation, and team collaboration. It highlights technical expertise requirements and leadership experience while promoting a quality-driven culture in a fast-paced startup environment.

General Liability Claims Adjuster

Company: Reserv

Location: Remote

Posted Dec 04, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a highly organized and customer-focused General Liability Adjuster to join their team. The role involves speaking to customers, managing claims, coordinating repairs, and providing input for process improvements. Reserv values diversity and offers a generous benefits package.

Applications Engineer - PMDC

Company: Flex

Location: Remote

Posted Dec 03, 2025

The job posting is for a Submittal Design Engineer position, which involves creating Mechanical Layout designs for Prefabrication modular solutions. The role requires proficiency in 2D and 3D design software, knowledge of electrical engineering concepts, and strong interpersonal communication skills. The position offers a competitive pay range and a comprehensive benefits package.

Site Reliability Engineer with Node.js

Company: Kodify

Location: Remote

Posted Dec 04, 2025

Kodify is a company with over 15 years of experience in producing high-quality video content and managing high-traffic websites. They prioritize their employees' growth and well-being, offering a flexible remote work environment and a top-notch tech stack. The company is looking for a Site Reliability Engineer to lead initiatives in platform observability and security, collaborate with development teams, and optimize Node.js application performance.

Technical Program Manager

Company: Monad Foundation

Location: Remote

Posted Dec 04, 2025

The Monad Foundation is seeking a Technical Program Manager to lead complex initiatives and drive organizational alignment. The role requires strong technical skills, leadership experience, and the ability to navigate the blockchain industry. The company offers challenging problems, a highly motivated team, and a culture of collaboration and high-quality output.

Sr. Manager Management Controls

Company: iRhythm

Location: Remote

Posted Dec 03, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.

Senior Systems Engineer

Company: Veeam Software

Location: Remote, United Kingdom

Posted Dec 04, 2025

Veeam, a global leader in data resilience, emphasizes customer trust and innovation, inviting collaboration to drive growth and impact for major brands. The job post highlights opportunities to work with sales teams and evangelize products, with a focus on human verification through specific tags.

Bilingual Associate Operations Specialist

Company: First Advantage

Location: Remote

Posted Dec 03, 2025

This job posting seeks a bilingual Associate Operations Specialist for a tech company focused on innovative solutions for risk management and talent hiring. The role involves background checks, cross-functional collaboration, and compliance with data protection policies. The company emphasizes technology transformation, professional growth, and a multicultural work environment. Applicants are encouraged to apply for a career move in a dynamic, people-process-technology aligned sector.

Salesforce Data Cloud Developer & Consultant

Company: M&S Consulting

Location: Remote

Posted Dec 03, 2025

MampS Consulting is a company that focuses on creating effective teams of consultants to deliver strategic process and technology solutions to enterprise organizations. They have a commitment to long-term customer success and have established deep expertise in process and technology. The company seeks a Salesforce Data Cloud Developer & Consultant to design, develop, and optimize data solutions within the Salesforce ecosystem.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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